Questions & Answers

Q: QuestionWhat audio formats are supported by this Hisense TV?

• A:Answer This Hisense TV supports Dolby Vision HDR picture and Dolby Atmos sound.

Q: QuestionWhat is the screen size of this Hisense TV?

• A:Answer This Hisense TV has a screen size of 100 inches.

Q: QuestionDoes the Hisense TV include a voice remote?

• A:Answer Yes, the Hisense TV includes a voice remote control for easy operation.

Q: QuestionCan I connect a soundbar to this Hisense TV wirelessly?

• A:Answer Yes, you can connect compatible soundbars wirelessly to this Hisense TV using Bluetooth.

Q: QuestionHow long is the warranty on this Hisense TV?

• A:Answer This Hisense ULED TV comes with a 2-year warranty.

Q: QuestionWhen will this Hisense 100" be available TO PURCHASE?

Asked 2 years ago by Anonymous.

• A:Answer I've been told via live chat (when trying to finish checking out from my cart) that there's no stock which is why I can't schedule delivery/installation and complete the purchase. I asked why there's a sale on it it's is been "unavailable nearby" for well over a week. I saw the deal listed early this morning, so I tried to take advantage, but no ETA of additional stock can be provided. I'm in northern california; when I asked if stock was restricted or something regionally, I couldn't get an answer. Frustrating that being totaltech members, getting early access to the deals, is kind of useless if the item we're being allowed to add to our cart isn't actually available for purchase. We should be offered backorder at least (if we're willing to purchase the item up front).

  Answered 2 years ago by Geoffrey

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Q: QuestionWhen Hisense will publish the VESA mount location vs. the edges of the TV? This will allow users to drill the wall mounting holes before the TV arrives or purchase appropriate TV stand. TCL, Sony, Samsung, LG have the VESA location in their datasheets.

Asked 2 years ago by Rod.

• A:Answer For 100U8K: Center of top VESA hole to top of TV cabinet = 344 mm / 13.5433071 in Center of bottom VESA hole to bottom of Mic/LED indicator protrusion at bottom of cabinet = 542 mm / 21.3385827 in VESA pattern is 600mm width X 400mm height Thanks ZDUDE on AVS Forums for the answer.

  Answered 2 years ago by bgeery

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Q: QuestionHello All, I have a 100" being delivered in the near future. Is there enough height in front of the screen for my soundbar? I am hoping I wont have to build spacers to raise the tv to avoid blocking the bottom of the picture. How much is there ?

Asked 1 year ago by Jack.

• A:Answer The distance from the TV stand to the bottom bezel of the TV is ~1.5" and ~2 and 3/8" from the stand to lowest part of the screen. I currently have a Sonos ARC in front of my TV and it is blocking a small amount of the image.

  Answered 1 year ago by DennisVerified Purchase

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Q: QuestionWhat are the dimensions of the 100” screen?

Asked 2 years ago by Cl.

• A:Answer With stand, 88" x 52" x 19.7", 162 lbs Without stand, 88" x 50.6" x 3.5", 157.2 lbs

  Answered 2 years ago by Bolkar

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Q: QuestionLooks like this U8 Hisense is never going to be available. Right?

Asked 1 year ago by Hernan2024.

• A:Answer Hi Hernan2024, thank you for your interest in the Hisense 100U8K. For information regarding pricing, discounts and availability of this model, please reach out directly to BestBuy. If you have any further questions or concerns please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks again, Harley with the Hisense Support Team.

  Answered 1 year ago by HisenseProductExpert

  
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Q: QuestionHello Everyone, Thanks for the previous info. It appears that the "feet" on the 100" TV are 19.7" long. The feet appear to be square? What are the dimensions of the square, width and height? Thank's in Advance, Jack

Asked 1 year ago by Jack.

• A:Answer the feet are 1" x 1" x 19.7"

  Answered 1 year ago by Rem3Verified Purchase

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Q: QuestionDoes this tv have all the features of the U76 even thought it is an older model? Why does this TV cost more than the newer model?

Asked 1 year ago by Brad.

• A:Answer Hi Brad, Thank you for your interest in the Hisense 100U8K. This model has a peak brightness of 1500 nits and 1620 local dimming zones. 100U76N has lower peak brightness (800 nits) and fewer local dimming zones (256 zones). 100U8K is a Mini LED TV backlighting technology, and it supports quantum dot wide color gamut. 100U76N is a QLED TV, but it doesn't have Mini LED backlighting technology. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks again, Harley with the Hisense Support Team.

  Answered 1 year ago by HisenseProductExpert

  
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Q: QuestionQuestion: should I connect the 100 inch Hisense tv to Ethernet port for a better connection? Or shouldn’t make a difference 100U8K Is the tv I got just in case.

Asked 1 year ago by Anonymous.

• A:Answer Yes, because then you will stream faster and have less issues with buffering. It does not have a 1 GB ethernet port which it really doesn't need, but it's always nice to run direct internet into the TV. So if your Wi-Fi starts to slow down, you have a nice direct connection.

  Answered 1 year ago by chrisyakVerified Purchase

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Q: QuestionWhat are the box dimensions... BB lists the box the exact size as TV 88x52x19.7 which can't be correct.

Asked 1 year ago by Anonymous.

• A:Answer Hi Hisnse Customer, thank you for your interest in the Hisense 100U8K. The Carton Dimensions (WxHxD) 94.6×59.6×11.7 inches. If you have any further questions or concerns please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks again, Harley with the Hisense Support Team.

  Answered 1 year ago by HisenseProductExpert

  
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Q: QuestionWhat kind of screen is there with the 100” version of this tv is it an ips or va panel? Just curious for viewing angles.

Asked 2 years ago by Wiscotechy.

• A:Answer Hi Wisco, thank you for your interest in the Hisense 100U8K. This TV has a (VA) vertical alignment panel. If you have any further questions, please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks again Harley with the Hisense Support Team.

  Answered 2 years ago by HisenseProductExpert

  
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Q: QuestionWeight of tv?

Asked 2 weeks ago by Triceratops.

• A:Answer Hi Triceratops, thank you for your interest in the Hisense 100U8K. The Product Weight With Stand is 162 pounds and the Product Weight Without Stand is 157.2 pounds. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks again, Harley with the Hisense Support Team.

  Answered 1 week ago by HisenseProductExpert

  
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Q: QuestionWhich Hisense Mini LED 100 Inch TV have Antiglare?

Asked 1 month ago by JNK.

• A:Answer Hi Hisense Customer, Thank you for your interest in the Hisense 100U8K. This unit does not have a matte screen. If this is crucial for you, we recommend the 100U8QG, which has a matte screen. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks again, Harley with the Hisense Support Team.

  Answered 1 month ago by HisenseProductExpert

  
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Q: QuestionWhere is this TV made and does it have softweare that connects to the originating country of manufacturing (i.e. data collected and where it is sent and who it is shared with)

Asked 4 months ago by MrAx2u.

Q: QuestionWhat is the weight of this TV?

Asked 4 months ago by Speedo.

• A:Answer Just north of 150lbs. It's a beast to be sure. I made sure that my wall mount was very secure to the wall studs. The mount I went with does NOT pull out and holds up to 250lbs. Mine was delivered downstairs and the who guys who delivered it really worked at it. I definitely gave them a tip after installation. My mount was not ready to install so my brother and I installed it on the mount. It was heavy.

  Answered 4 months ago by DonMVerified Purchase

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