Questions & Answers
- Model:
- 43H5500G
- |
- SKU:
- 6404057
Q: Questioncan the TV be reversed to vertival
Asked by Anonymous.
- A:Answer Hello Hisense Customer, thank you for your interest in the Hisense 43H5500G. No this unit cannot be reversed to vertical orientation. If you have any further questions or concerns please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks again, Harley with the Hisense Support Team.
Answered by HisenseProductExpert

Q: QuestionPicture when streaming movies goes from full screen to wide screen. Can this be corrected. Same on Netflix, HBO Max, Disney+ etc. Can this be corrected?
Asked by Chiefsfan.
- A:Answer Hello Chiefsfan, thank you for your interest in the Hisense 43H5500G. To adjust the picture size, press the Menu button on your Hisense remote (three horizontal lines) and select 'Display Mode'. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks again, Harley with the Hisense Support Team.
Answered by HisenseProductExpert

Q: QuestionDoes it have HDMI Arc or optic input
Asked by Anonymous.
- A:Answer Yes, one of the HDMI ports is marked (ARC) and it also has the optical port for audio.
Answered by ezdoesit
Q: QuestionIs it removable stand?
Asked by Anonymous.
- A:Answer Yes, the stand included with this TV can be removed (or just not installed).
Answered by ezdoesit
Q: QuestionIs this android tv do everything my android smartphone will do except make & receive calls & texts?
Asked by GEO.
- A:Answer Hello Geo, thank you for your interest in the Hisense 43H5500G. No, the Android TV operating system has been optimized for televisions. Not all features of an Android smartphone will be available on the Android TV. If you have any further questions or concerns please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks again, Harley with the Hisense Support Team.
Answered by HisenseProductExpert

Q: QuestionAre you able to mount tv?
Asked by KB.
- A:Answer Hello KB, Thank you for your interest in the Hisense 43H5500G. Yes, you are able to mount this unit. This TV fits a 200x200 stand VESA wall mount that you can purchase at Best Buy. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks again, Harley with the Hisense Support Team.
Answered by HisenseProductExpert

Q: QuestionIs the brightness on the screen dimmable?
Asked by Juan.
- A:Answer Hello Juan, Thank you for your interest in the Hisense 43H5500G. Yes, you are able to reduce the brightness. To reduce the TV brightness go to Menu > Picture > Brightness. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks again, Harley with the Hisense Support Team.
Answered by HisenseProductExpert

Q: QuestionHow easy is this set to hook up?
Asked by Anonymous.
- A:Answer Hello Hisense Customer, Thank you for purchasing a Hisense 43H5500G. This TV's menu system is pretty easy to setup. You will start by powering on the TV, entering the details require as it will guide you through the configuration steps. If you need technical support, feel free to give us a call at 1-888-935-8880 or email us at [email protected]. Thanks Again, Harley with the Hisense Support Team
Answered by HisenseProductExpert

Q: Questionis this hd 1080?
Asked by tom.
- A:Answer Hello Tom, Thank you for your interest in the Hisense 43H5500G. Yes this TV has HD1080p. If you have any further questions or concerns please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks Again, Harley with the Hisense Support Team
Answered by HisenseProductExpert

Q: Questionis this tv compatible with apple
Asked by adr.
- A:Answer Hello Hisense Customer, Thank you for your interest in the Hisense 43H5500G. Yes this TV is compatible with Apple TV. If you have any further questions or concerns please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks Again, Harley with the Hisense Support Team
Answered by HisenseProductExpert

Q: QuestionWhen I do a search for outdoor TV's this model comes up. Is this TV built for outdoor use?
Asked by TV.
- A:Answer Hello Hisense Customer, Thank you for your interest in the Hisense 43H5500G. Regrettably, this TV is a indoor TV and not recommended for outdoor use. If you have any further questions or concerns please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks Again, Harley with the Hisense Support Team
Answered by HisenseProductExpert

Q: QuestionWhat is the wattage required to power this TV?
Asked by Robert.
- A:Answer Hello Robert, Thank you for your interest in the Hisense 43H5500G. This television wattage is 75W. If you have any further questions or concerns please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks Again, Harley with the Hisense Support Team
Answered by HisenseProductExpert

Q: QuestionHow much Internet speed is needed
Asked by Anonymous.
- A:Answer Hello Hisense Customer, Thank you for your interest in the Hisense 43H5500G. The internet speed is up 5GHz. If you have any further questions or concerns please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks Again, Harley with the Hisense Support Team
Answered by HisenseProductExpert

Q: QuestionHi! The remote control is broken. I would like to know i can get a new control, if you sell or where to get it. Thanks
Asked by Gustavo.
- A:Answer Hello Hisense Customer, Thank you for your interest in the Hisense 43H5500G. We’re so sorry that remote control is broken. For the parts order please contact our Parts and Accessories team at 1-866-779-5154, or visit the website https://hisense.encompass.com/. If you have any further questions or concerns please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks Again, Harley with the Hisense Support Team
Answered by HisenseProductExpert

Q: Questionpurchase June 19,2020 , why is the screen not working only sound ? before this had to unplug so system would restart from frozen screen apps error messages, space not available?
Asked by Jem.
- A:Answer Hello Jem, Thank you for your interest in the Hisense 43H5500G and for taking the time to provide us with a feedback. We're so sorry that TV screen is not working. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive customer experience that we strive to consistently deliver. We really want to get to the bottom of this as much as you do, please reach out directly to our support team at 1-888-935-8880 or email us at [email protected]. We look forward to hearing from you! Thanks Again, Harley with the Hisense Support Team
Answered by HisenseProductExpert

Q: QuestionDoes the remote for this tv show up like a mouse on the screen? I know your previous tv models have this feature and was wondering if this one does as well
Asked by Tiff.
- A:Answer No
Answered by Anonymous
Q: QuestionAre there controls on the TV or only the remote?
Asked by Tellme.
- A:Answer Hello Hisense Customer, Thank you for your interest in the Hisense 43H5500G. Regrettably, the TV does not have a control button on it, only the remote. If you have any further questions or concerns please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks Again, Harley with the Hisense Support Team
Answered by HisenseProductExpert

Q: QuestionWhat is the difference in these two models as I see there is a price difference. Model:43H5510G vs Model:43H5500G Thanks, Kev
Asked by Kev.
- A:Answer I noticed this also. Decided on lesser price and haven't regretted it. Again, I'm not what you'd call a media snob
Answered by Beloved
Q: QuestionI have ATT TV. One TV already wired to the router? ATT provided. I have internet access and can use apps on the new Hisense but it cannot find the ATT TV signal/source. ATT suggests 3 devices at a time can stream. How do I connect wirelessly to ATT TV?
Asked by Roger.
- A:Answer Hello Roger, Thank you for your interest in the 43H5500G. Please contact your cable provider for assistance with connecting your cable wirelessly. If you have any questions about the unit please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks Again, We look forward to hearing from you! Harley with the Hisense Support Team
Answered by HisenseProductExpert

Q: QuestionDoes this "hisense" model tv have Bluetooth capability ? for Bluetooth headphones
Asked by PATTYD.
- A:Answer Yes, this TV can pair with Bluetooth devices including headphones, sound bars, etc.
Answered by BobG1961
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