“In the Picture Menu the Picture Size setting is greyed out and unresponsive while streaming from various apps such as Amazon Prime Video. Is there a way to enable the Picture Size? I'm using WiFi so it can't be the cable.”
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Go into settings Click on picture Click on reset This will reset your tv picture only, so you won't loose any other setting. Hope this helps
Sorry, there was a problem. Please try again later.Hello Hisense Customer, thank you for your interest in the Hisense 75A7G. If the 'Picture Size' option is greyed out this means it cannot be adjusted from the TV settings. Please try adjusting the picture size from within the app you are trying to use. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at Service@Hisense-usa.com. Thanks again, Harley with the Hisense Support Team.
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