“The Audio Output setting keeps on randomly switching from ARC HDMI to TV Speakers sometimes when I start streaming through Netflix or Plex. There does not seem to be any pattern what causes it. Any ideas what the problem is? Super frustrating.”
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1-6 of 6 Answers
Setting automatic video and audio in display settings. Turn automatic off.
Sorry, there was a problem. Please try again later.I have the same issue, but it happens when I am using my Frontier FIOS DVR too. Things were working ok and it occasionally happened. Now it happens every time I turn on the TV. I suspect a recent firmware update made things worse. If you google search this kind of issue, it seems it is rather common with this model TV. Ignore what HiSense says in their response, they are denying the issue exists and have their heads in the sand. Deny Deny Deny until the warranty has expired.
Sorry, there was a problem. Please try again later.Not sure the answer to your question specifically. I can tell you I am having a different problem with the audio on my tv. The volume will drop on its own from time to time as well as get very loud when no one has raised the volume. Wondering if anyone else is having issues with the audio on their tv by Hisense.
Sorry, there was a problem. Please try again later.This is extremely common problem with this TV and I also have it. Have been all over the web looking for solution and none have one I can find.
Sorry, there was a problem. Please try again later.Having same issue with my new 65 inch Hisense. Notice it on football games a lot. I thought maybe the pic turns from 4k to Hd. There is a message in the upper right hand corner but I can never catch it.
Sorry, there was a problem. Please try again later.Hello Hisense Customer, Thank you for your interest in the 75H6510G. We're sorry to hear that you are having this issue with your television. This is not a common issue with our unit. We sincerely apologize for the inconvenience caused. Please try performing a factory reset on this unit as this resolves most common issues. If this does not resolve the issue please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks Again, We look forward to hearing from you! Harley with the Hisense Support Team
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