1-2 of 2 Answers
I haven't had any problems with it turning on or off. Sounds like a defect I would exchange it or call tech support and see what they say.
Sorry, there was a problem. Please try again later.Hello Hisense Customer, Thank you for your interest in the Hisense 75H6510G and for taking the time to provide us with a feedback. We're so sorry that you're having problems with using the remote to power on the TV. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive customer experience that we strive to consistently deliver. Please perform a factory reset by going to menu>> Settings>> Device preferences>> Reset>> Reset your TV back to the factory default. If none of these troubleshooting tips fix the issue, please reach out directly to our support team at 1-888-935-8880 or email us at [email protected]. Thanks Again, Harley with the Hisense Support Team
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