“With JBL 1000 surround sound hooked up, , in HDMI Earc states there is no or a weak signal to the soundbar. I have to add optical cable to get sound, how can this fixed?”
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Check your Soundbar and make sure the HDMI is correctly plugged in (there is an in and out). Make sure the Soundbar Input is at HDMI. If you use Optical, then select that Option as Input.
Sorry, there was a problem. Please try again later.Hi airmiller, thank you for your interest in the Hisense 75U7K. We're sorry to hear that you are experiencing this issue. Using your Hisense remote, please go to Settings > Display & Sound > Audio Output > eARC. The audio receiver must support ARC function. If you need further assistance, please reach out directly to our support team at 1-888-935-8880 or email us at [email protected]. We look forward to hearing from you! Thanks again, Harley with the Hisense Support Team.
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