My unit is 2 years old. It's temperature screen show E-1 after running awhile and stops. The setting is on high. Until now I could run this for 7-8 hours on High, but now it shuts off after 1/2 hour (varies). Does the unit have to be replaced? null

Question

Allyson · Accepted Answer

It probably will have to be replaced, you can always take it to Geek Squad inside a Best Buy and have them look at it.

JustMe · Answer

I hope you got the Best Buy warranty. Hopefully you did-cause I’d replace my heater by now if this were the case.

tree · Answer

It does need to be replaced. I just had the same thing happen. The great thing is, it's under warranty for 3 years. Just contact the Kaz company. Their info is on the sticker on the back of the unit.

“My unit is 2 years old. It's temperature screen show E-1 after running awhile and stops. The setting is on high. Until now I could run this for 7-8 hours on High, but now it shuts off after 1/2 hour (varies). Does the unit have to be replaced?”

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