“I haven't been able to get this to work with my 2019, 16" Mac book pro. I am using the usb-c cord it came with and it keeps saying the input signal isn't found. It's charging my laptop, just not actually showing the screen on the monitor. Help!”

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• You cant use the cable that came with your MacBook, you will need a thunderbolt 3 cable. I had the same problem, hope this helps

  I would recommend:

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    Apple - Thunderbolt 3 (USB-C) Cable (0.8 m) - White

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  Answered by Arsh 5 years ago

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• Here are some instructions on how to set the monitor's input control to USB C Video: http://h10032.www1.hp.com/ctg/Manual/c05811753 If you are still having issues, please reach out to HP Support. Here's the link for HP Support: https://support.hp.com/us-en/contact-hp . Alternatively, you can reach them by phone at 1-800-474-6836.

  Answered by HP Team 5 years ago

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