“If the printer messes up a printed page, do they count that as 1 page? My printer has messed a few pages up where it will print half way and then that's it. Do they count that as a page if it doesn't print all the way?”

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• yes the messed up pages counted on my account

  Answered by mommy 9 years ago

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• Yep

  Answered by Bugguy 9 years ago

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• Yes, but you can notify HP if you have some messed up pages and they can adjust your number.

  Answered by Dazedinnc 9 years ago

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• They count it unless it jams. Buyer be ware. This program is good for some. Not good for me. Watch out for overages at 5c a page! Really? I have given HP a total of 260 dollars and received only 1 set of ink. When I saw the overages of almost 200 in one month I canceled the program and immediately my printer was disabled. HP shuts off the use of their Instant Ink cartridges when you are not enrolled in the program.

  Answered by Grouchy 9 years ago

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• I don't believe it does. I think it will continue where it left off with the completed print.

  Answered by Lynn 9 years ago

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• Yes they count everything no matter the size a page

  Answered by Momknowswhatsbest 9 years ago

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• The printer keeps track of the number of pages printed, so I would imagine that HP sees that too. Therefore, I would conclude that it would count toward the total.

  Answered by inkuser739 9 years ago

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• Yes, unfortunately it still counts as a page even if the page does not print all the way. I've had this happen where a page didn't print completely and when I checked my print count on the website it still counted that page.

  Answered by Ladyt 9 years ago

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• I believe so

  Answered by Tys55 10 years ago

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• It sounds like you may have the duplex printing option on. That's where it is supposed to print on two sides but generally doesn't do it unless the user does something specific. If it seems to print every other page than its most likely this.

  Answered by AmbiBambi1234 10 years ago

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