If the printer messes up a printed page, do they count that as 1 page? My printer has messed a few pages up where it will print half way and then that's it. Do they count that as a page if it doesn't print all the way?

Question

mommy · Accepted Answer

yes the messed up pages counted on my account

Bugguy · Answer

Yep

Dazedinnc · Answer

Yes, but you can notify HP if you have some messed up pages and they can adjust your number.

Grouchy · Answer

They count it unless it jams. Buyer be ware. This program is good for some.
Not good for me. Watch out for overages at 5c a page! Really? I have given HP a total of 260 dollars and received only 1 set of ink. When I saw the overages of almost 200 in one month I canceled the program and immediately my printer was disabled. HP shuts off the use of their Instant Ink cartridges when you are not enrolled in the program.

Lynn · Answer

I don't believe it does. I think it will continue where it left off with the completed print.

Momknowswhatsbest · Answer

Yes they count everything no matter the size a page

inkuser739 · Answer

The printer keeps track of the number of pages printed, so I would imagine that HP sees that too. Therefore, I would conclude that it would count toward the total.

Ladyt · Answer

Yes, unfortunately it still counts as a page even if the page does not print all the way. I've had this happen where a page didn't print completely and when I checked my print count on the website it still counted that page.

Answered by Ladyt 10 years ago

Tys55 · Answer

I believe so

AmbiBambi1234 · Answer

It sounds like you may have the duplex printing option on. That's where it is supposed to print on two sides but generally doesn't do it unless the user does something specific. If it seems to print every other page than its most likely this.

Answered by AmbiBambi1234 10 years ago

“If the printer messes up a printed page, do they count that as 1 page? My printer has messed a few pages up where it will print half way and then that's it. Do they count that as a page if it doesn't print all the way?”

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