“How do i add more ram. I bought a identical ram stick and when i put it in my pc it doesnt work. the pc doesnt even start up.”

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• Apologies for what you're experiencing. See instructions here: https://www.youtube.com/watch?v=d581-j3Rr-s If you continue to need assistance, please reach out to support.hp.com.

  Answered by HP Team 4 years ago

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• Make sure you unplugged the computer than make sure both sticks are one space from each other that may fix it I’m not an expert.

  Answered by Kason 4 years ago

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