“HP customer service lacks the knowledge of the products they support. The monitor does not include a mount within the box. I see HP team is responding with a useless link that does not point to a manual. No VESA mount Support!!”
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Yes, their info is poor. However, it is not a problem to VESA mount, you just have to pull open the panel in the back and unscrew the included mount. Your VESA mount also has to be able to rotate to match the position on the back of the monitor. Personally, I think the diamond shape was a dumb idea.
Sorry, there was a problem. Please try again later.Thank you for the correct link and even though the manual states it comes with the needed adapter HP confirmed it does not include the adapter. I placed two orders with the phone # you provided within the last 2 weeks and both time they provided an incorrect part. I gave up and returned the monitor. What's the part # for the part? No one knows not even HP!!!
Sorry, there was a problem. Please try again later.Hi there. I’m very sorry to hear you are having these issues. Here is a link to the User Guide for this Monitor: http://h10032.www1.hp.com/ctg/Manual/c06636426 If this does not help you, please contact HP support directly at +1 800-474-6836 so they can assist you with troubleshooting or replacing the mount that was not included in the box.
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