“I am unable to download yahoo or Google. Keeps telling me about internet connection. I use connection from my phone data. I tried trouble shooting etc. Cecl connections etc. Still nothing. Please help. Thank you.”
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Hello. Thanks for your question. First, you want to be sure you are connecting the laptop to your mobile hotspot. Here are some instructions: https://store.hp.com/us/en/tech-takes/wifi-tethering-phone-mobile-hotspot If you are still having issues, visit https://support.hp.com or the Geek Squad at Best Buy for further troubleshooting.
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