“The HP support site says 690-0024 has 4 memory slots : https://support.hp.com/us-en/document/c06124756 " Dual channel (2 DIMMs per channel) memory architecture Four DDR4 UDIMM (288-pin) sockets " Why bestbuy specs says 2 memory slots?”

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• Good question, but unfortunately most spec sheets I see on any device seem to always include incorrect information. I know for a fact that this device has two slots (saw them both with my own eyes) for a total of 32GB max

  Answered by Telstar 7 years ago

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• From that same site if you look at the motherboard you will see what is available. This computer has the HP Sunflower motherboard which has 2 x DDR4 slots available.

  Answered by HP Team 7 years ago

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