Questions & Answers

Q: QuestionCan I upgrade my ram to 16gb or maybe even to 32gb?

Asked 7 months ago by RealDMC.

• A:Answer Yes. More RAM can be added to this laptop. It has two RAM slots, one occupied by an 8GB module and the other free. It supports up to 64GB (2x32GB) DDR4 SODIMM 3200MHz.

  Answered 4 months ago by WilliamMVerified Purchase

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Q: QuestionDoes it have Microsoft Office installed?

Asked 7 months ago by Sambhaji.

• A:Answer No it does not. You can sign up for a trial or use the online version of Office.

  Answered 6 months ago by eddie4

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Q: QuestionIs this vr ready?

Asked 7 months ago by Tashi.

• A:Answer Opening Oculus software claims the PC does not meet the minimum requirements, however I have been able to run some programs using the Oculus Rift including SteamVR environments, Google Earth VR, and No Man's Sky.

  Answered 4 months ago by GeorgeTVerified Purchase

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Q: QuestionWhat is the Life Quality on the laptop?

Asked 7 months ago by Dragon.

Q: QuestionCould you add an additional SSD to this? How about installing a SATA drive as well for secondary storage?

Asked 7 months ago by Kay.

• A:Answer It does have an additional slot for an SSD, however it does not have space for a SATA drive

  Answered 4 months ago by GeorgeTVerified Purchase

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Q: QuestionCan this be used as a regular laptop as well? Not just for gaming?

Asked 7 months ago by Jen.

• A:Answer It can, but I wouldn't recommend it. The fans run constantly even when always-on is disabled and they are set to "Quiet" via the gaming hub options and they are quite noisy with a distinctive high-pitched whistling sound

  Answered 4 months ago by GeorgeTVerified Purchase

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Q: QuestionDose this product come with a warranty

Asked 7 months ago by Jaxamatax52.

• A:Answer Duh, where have YOU been buying your technology? Industry standard 1 year parts and labor. plus HP's tech support to get you started for the first 90 days.

  Answered 7 months ago by luislast

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Q: QuestionHi can you upgrade the ssd

Asked 7 months ago by danpackfan.

• A:Answer Yes, you can swap out the SSD.

  Answered 6 months ago by eddie4

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Q: QuestionHow many M.2 slots does it have?

Asked 4 months ago by Kupkake.

• A:Answer This laptop has 2 slots for additional NVMe SSDs. Hope this helps.

  Answered 3 months ago by CArcher

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Q: QuestionHow much VRAM does the RTX GPU have?

Asked 6 months ago by Anonymous.

• A:Answer This model specifically is the RTX 3050 with 6GB of VRAM, meaning it is the best 3050 you can find.

  Answered 4 months ago by WilliamMVerified Purchase

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Q: QuestionDoes this device support USB-C charging?

Asked 7 months ago by Boomski.

• A:Answer No, sadly it does not support usb-c charging.

  Answered 3 months ago by CArcherVerified Purchase

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