“I bought this Trace930 desktop about 2 days ago, it turns on and changes color and everything, but the problem is that my monitor doesn’t pick it up no matter what. It just says no signal, I need help nothing is working”
Answer This Question
1-2 of 2 Answers
At first, I had the same problem. You would plug in your HDMI into the top area and the TV/Monitor would understand that there is something but there is no signal. I called iBuyPower and the gentleman told me that the ports closer to the top are not used for that reason. Around the middle of the tower, there are small black pieces that you can pull out, that are hidden a bit, and you will use those ports.If you can't find them, use them but they still dont work, or its a different connection to your monitor, i would recommend giving them a quick call. They have a toll free number on their website and also on some of the paperwork that was inside the box.
Sorry, there was a problem. Please try again later.Hello! We are sorry to hear about your experience and thank you for expressing your concern. Please give us a call at (888)-618-6040 and our technical support will be able to assist you further in resolving this. Our Technical Support hours are Mon - Fri from 8:30 am - 5:00 pm PST. Thank you for your question!
Sorry, there was a problem. Please try again later.
