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My fan lights don't work either.... one of them is 1/4 on, and the other one is totally off. Wiggling the wire in the back of the computer sometimes causes them to either go off or on again. I believe their is a short in one of the wires for the fans, or the fan controller rgb portion doesn't work at all. Very disappointing that this wasn't tested before leaving the factory.
Sorry, there was a problem. Please try again later.If everything else is working on the computer, remove both front and back covers and carefully trace the wires from each fan. Make sure they are securely plugged into the motherboard and the LED control unit on the back. They may have come a little loose during shipping. If you are not comfortable doing that yourself, you might want to call Best Buy Geek squad for assistance or the iBUYPOWER tech support line/chat line.
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