“I bought this pc, but whenever I play a game the computer freezes, I have updated drivers, windows, removed temp files, checked for viruses and even factory reset the computer, this hasn't fixed the problem and any help would be amazing.”
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We are deeply sorry to hear that your purchase of our iBUYPOWER gaming desktop was not completely to your satisfaction. We value each of our customers’ feedback and will do our best to update and solve any issues you may be having. Please reach out to us in order for us to assist and troubleshoot your new gaming desktop. We will see what we can do to quickly help ensure your gaming system is up and running as soon as possible. Customer Service Hours: Mon - Fri: 8:30 am - 5:30 pm PST Toll Free: (888) 462-3899 Phone: (626) 269-5200 Email: [email protected] Chat: https://www.ibuypower.com/Support Technical Support Hours: Mon - Fri: 8:30 am - 5:00 pm PST Toll Free: (888) 618-6040 Phone: (626) 269-5170 Email: [email protected]
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