Questions & Answers

Q: QuestionHow long does it need to be plugged in before using?

Asked 1 year ago by Anonymous.

• A:Answer Hi there, Leave the unit to sit for 3 hours. Then plug it in and switch it on. It should then be left overnight to stabilize before putting any fresh food into it. Rudson S.| Insignia Support. https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285

  Answered 1 year ago by InsigniaCustomerSupport

  
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Q: QuestionHow much clearance is needed behind the freezer? Does the lid need clearance behind to open?

Asked 2 years ago by BuyerRemorse.

• A:Answer Ours is up next to wall

  Answered 2 years ago by RobButNotBob

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Q: QuestionWhy type of coolant does this freezer use? Is it isobutane?

Asked 2 years ago by Angie.

Q: QuestionDoes this freezer have an interior light?

Asked 2 years ago by Gunny.

• A:Answer It does not.

  Answered 2 years ago by JIRCVerified Purchase

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Q: QuestionDoes this model have a high temperature alarm?

Asked 2 years ago by nonyabizness.

• A:Answer No

  Answered 2 years ago by RobButNotBob

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Q: QuestionWe just purchased a whole cow. Approx 400 pounds of meat. We have another small freezer (very small) should I go with 10 cubic or 14 cubic?

Asked 2 years ago by Storagecapacity.

• A:Answer Yes I just purchased a 10.3 deep freezer and now I have more than enough space

  Answered 2 years ago by LanashierSVerified Purchase

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Q: QuestionCan you store this on a shaded patio outside even when temperatures reaches 100+?

Asked 2 years ago by Kzzzz.

• A:Answer No, Not designed to be outdoors.

  Answered 2 years ago by WilliamSVerified Purchase

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Q: QuestionIs this freezer energy efficient?

Asked 2 years ago by Chestfreezer12345.

• A:Answer Yes it’s very nice

  Answered 2 years ago by AnjailMVerified Purchase

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Q: QuestionI just bought 10.2 insignia freezer 2 months ago but we put frozen appetizers is little soggy not freezing properly

Asked 2 years ago by Mg.

• A:Answer Either the thermostat needs turned up or it isn't working correctly

  Answered 2 years ago by AnonymousVerified Purchase

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Q: QuestionWhere can I find the UL certification?

Asked 2 years ago by Pbi22.

Q: Questionis this freezer garage ready?

Asked 2 years ago by D.

• A:Answer Yes it would be great inside the garage

  Answered 2 years ago by BoydN

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Q: QuestionExterior dimensions?

Asked 2 years ago by Garyz.

• A:Answer X wide, Y long, and Z high.

  Answered 1 year ago by Anonymous

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Q: QuestionIs this a commercially freezer?

Asked 2 years ago by Anonymous.

• A:Answer Could be i guess

  Answered 2 years ago by GabrielSVerified Purchase

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Q: QuestionIs this Freezer Garage Ready for the very cold temperatures in WI?

Asked 2 years ago by Rosie.

• A:Answer I had it in freezing temps in Montana while hunting and it was fine.

  Answered 2 years ago by GregDVerified Purchase

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Q: QuestionFor the 10.2 chest freezer what's the required voltage?

Asked 2 years ago by Anonymous.

• A:Answer Just a standard 120v outlet.

  Answered 2 years ago by DW44Verified Purchase

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Q: Questionthe space I have is 27 inches depth and this is 26 3/8- but is that also with lid open ?

Asked 2 years ago by michele.

• A:Answer 26 3/8 is with the lid closed however the lid goes straight up so that does not require more depth. unless I misunderstand your question you should be fine with a depth of 27inches

  Answered 2 years ago by AnonymousVerified Purchase

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Q: QuestionCAN I PUT THIS FREEZER ON MY OUTDOOR TERRACE. IT IS SHELTERED FROM RAIN AND SNOW

Asked 2 years ago by PEACHES.

• A:Answer Yes: I have my unit setup in my garage area.

  Answered 2 years ago by KitchenAidRocksVerified Purchase

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Q: QuestionIs the cord replicable?

Asked 3 years ago by Karine.

• A:Answer Hello Karine, No, it is not replicable. Do not attempt to modify or extend the power cord of this appliance. If the power cord is too short, have a qualified electrician install an outlet near the freezer. Use of an extension cord can negatively affect the freezer’s performance. For more questions and product support you may contact our customer service at 1 (877) 467-4289 Daily 8am - 9pm CT. Chelsea Insignia Support http://www.insigniaproducts.com/

  Answered 2 years ago by InsigniaCustomerSupport

  
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Q: QuestionIs there a drain plug easily accessed?

Asked 3 years ago by dawarez.

• A:Answer Hi Yes, there is a defrost drain which provide a path for condensate water to flow. Insignia Support Lea https://www.insigniaproducts.com/

  Answered 3 years ago by InsigniaCustomerSupport

  
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