“Why does the light turn red when I plug in the charger?”

1-2 of 2 Answers

• This lets you know that it is working and ready to be used!

  Answered by Kelljells 3 years ago

  • Verified Purchase
  • 

  Helpful (0)Unhelpful (0)

  Report

  Sorry, there was a problem. Please try again later.

• Red LED light means Insufficient input power. • Make sure that your device is Qi-enabled. • Make sure that your charging pad is connected to a working power outlet. • Make sure that your device is positioned correctly on your charging pad. • Make sure that there are no other objects on the charging pad. • Remove your device’s case. It may be blocking the wireless signal.

  Answered by InsigniaCustomerSupport 3 years ago

  Helpful (0)Unhelpful (0)

  Report

  Sorry, there was a problem. Please try again later.