Questions & Answers

Name: Insignia™ - 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer with ENERGY STAR Certification - Stainless Steel
Brand: Insignia™
SKU: 6336450
Price: 549.99 USD
Availability: InStock
Rating: 4.7 (4369 reviews)

Insignia™ - 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer with ENERGY STAR Certification - Stainless Steel

Model:: NS-UZ14SS0; |
SKU:: 6336450

User rating, 4.7 out of 5 stars with 4366 reviews.

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QuestionWhat are the left-right and front-back dimensions of the Insignia 13.8 upright convertible freezer/refrigerator? I have a limited space to work in for installation.
Asked 5 years ago by Anonymous.
- Answer Specifications are 61x28x29.5 (HxWxD). Love the freezer and works great in our garage!
  Answered 5 years ago by Clancy
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QuestionI will be using this as a freezer in a garage. It would be installed in a cut out where the sides would be about 3/4" from the side walls. Would this be an issue?
Asked 5 years ago by Gack16M.
- Answer We suggest having 2 inches from the walls.
  Answered 5 years ago by InsigniaCustomerSupport
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QuestionWe have had our unit for about a month and it make mooing noises while it is running. I re-leveled it and the noises are a little softer but still there. Is this a major problem with the system or a quirk with this unit. We are using it as a refrigerator
Asked 5 years ago by Noises.
- Answer You are supposed to kill the cow BEFORE you put it in there. That will really cut down on the mooing. Now if you start hearing booing noises that’s a whole different issue. Not sure how to help with getting rid of a ghosts cow. I mean who you gonna call?
  Answered 5 years ago by JStan
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Questionwhat are the inside dimensions for this freezer. I am a baker and I am wondering if my sheets will fit
Asked 5 years ago by Chris.
- Answer The inside dimensions are 21.3" x 16.8".
  Answered 5 years ago by InsigniaCustomerSupport
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QuestionModel:NS-UZ14WH0 SKU:6336451 Is it possible to buy an extra shelf for this model Insignia?
Asked 5 years ago by Don.
- Answer No idea because I still haven't received it. they canceled delivery and never rescheduled it, which we were expecting the next weekend. Never heard from anyone and took an hour to get through to someone and finally have it scheduled for 2/3 from 1/9 and it was purchased in December.
  Answered 5 years ago by benj
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QuestionWe have purchased two of the 21 cu. ft. units and sadly, neither one actually cools to safe and proper refrigerator temperatures (returned both). Has anyone, using this model as a fridge, measured the actual interior temperatures at the lowest settings?
Asked 5 years ago by JasonM.
- Answer This freezer is awesome. Everything is completely frozen. You will not be disappointed.
  Answered 5 years ago by LORIJEANNE
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QuestionCan this be used in the freezer mode in a south Florida garage?
Asked 5 years ago by Michele.
- Answer Hi! You can place the unit on a garage, however please remember that extreme conditions can affect the performance of the unit. For more information we recommend you to check the indications for "Finding a suitable location" for the unit, on page 7 of the user manual available on Best Buy's website. Viri E. Insignia Support. https://www.insigniaproducts.com/contact-us
  Answered 5 years ago by InsigniaCustomerSupport
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QuestionRecently we found that unit temp was up and the contents were defrosting. There was no info in the manual about this. We unplugged it and then plugged it back in and it started working. Why would this happen?
Asked 5 years ago by Junior.
- Answer For product support, please visit https://www.insigniaproducts.com/email-us
  Answered 5 years ago by InsigniaCustomerSupport
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QuestionI have a couple questions regarding power: 1. What is the starting watt requirement? 2. What is the running watt requirement?
Asked 5 years ago by AS.
- Answer 25 25
  Answered 3 years ago by Freezer
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QuestionUsed as a freezer do you need a water connection?
Asked 5 years ago by Jerry.
- Answer No, you don't need a water connection.
  Answered 5 years ago by InsigniaCustomerSupport
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QuestionWould putting this in a carpeted room cause overheating issues?
Asked 5 years ago by DEBBIE.
- Answer Avoid locating the freezer in moist areas, or in extremely hot or cold areas.
  Answered 5 years ago by InsigniaCustomerSupport
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QuestionI have this freezer right now and there's a lot of food in it. It won't freeze all of a sudden and everything is thawing out. Why is this happening? I bought a warranty as well. There's every bit of 700 dollars worth of food in it that has thawed and foo
Asked 5 years ago by Mohawk.
- Answer Did you by any chance accidentally change it from freezer to refrigerator mode? What is your temperature set at? If everything is set right, you should call a repairman. Use your warranty. That's why you have it.
  Answered 5 years ago by David
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QuestionThis freezer is "Automatic Defrost". Can you clearly explain the difference between this one and the older "Frost-free" model? Will it build up frost at all if used as a full-time freezer in garage?
Asked 6 years ago by JJ.
- Answer No frost at all. This model is not meant for garage use.
  Answered 5 years ago by NSGAL
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QuestionCan the door be removed and then replaced so it will fit through a door. (2nd request for a response.)
Asked 6 years ago by Disappointed.
- Answer Hello, This unit doesn't have this feature, as the door has smart functions. If you have any more questions, please feel free to contact us at anytime at this link below. Thank you for your preference! - Arin A. Insignia Support Contact us: https://www.insigniaproducts.com/contact-us
  Answered 6 years ago by InsigniaCustomerSupport
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QuestionI'm pretty sure the dimensions of are incorrect. There's no way this is H24"xL11"xD11 3/5" at 13.8CU. ft or am I missing something? Short of that, is there any difference between this model and the NS-UZ14XSS8 other than the $20 difference in pricing?
Asked 6 years ago by Kryptik.
- Answer You are correct! the dimensions are the same as the white model - use that one for reference.
  Answered 6 years ago by Chad
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QuestionA 13.8 cubic ft freezer cannot be 24 inches tall
Asked 6 years ago by Anonymous.
- Answer No it’s not
  Answered 6 years ago by Ithiel17
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Questionhow do I abjust temp conrol
Asked 2 years ago by Anonymous.
- Answer Hi, On the LCD display, you can either press the + or - to adjust to your desired temperature. For more product details, please visit https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 Insignia Support https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
  Answered 2 years ago by InsigniaCustomerSupport
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QuestionWhat is the weight of this freezer? Thanks!
Asked 4 years ago by DaisyMae.
- Answer Which is the weight? Conflicting answers!! Is it 163# or 178# ????
  Answered 3 years ago by Anonymous
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QuestionWhere is the speaker located, please? I want to deactivate it. Thank you!
Asked 4 years ago by XForce.
- Answer No, it doesn't TALK Susie, but it does BEEP LOUDLY EVERY TIME YOU OPEN THE DOOR, EVEN IF IT'S ONLY OPENED FOR ONE SECOND. Why would you write such a ridiculous "answer"? Hoping someone who understands this basic question of "Where is the speaker located"? will come to the rescue! Thank you in advance!
  Answered 4 years ago by XForce
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QuestionHello, where is the power cord?
Asked 4 years ago by Naty.
- Answer The power cord is inside the back compartment.
  Answered 4 years ago by InsigniaCustomerSupport
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Questions & Answers

Insignia™ - 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer with ENERGY STAR Certification - Stainless Steel

Q: QuestionWhat are the left-right and front-back dimensions of the Insignia 13.8 upright convertible freezer/refrigerator? I have a limited space to work in for installation.

Q: QuestionI will be using this as a freezer in a garage. It would be installed in a cut out where the sides would be about 3/4" from the side walls. Would this be an issue?

Q: QuestionWe have had our unit for about a month and it make mooing noises while it is running. I re-leveled it and the noises are a little softer but still there. Is this a major problem with the system or a quirk with this unit. We are using it as a refrigerator

Q: Questionwhat are the inside dimensions for this freezer. I am a baker and I am wondering if my sheets will fit

Q: QuestionModel:NS-UZ14WH0 SKU:6336451 Is it possible to buy an extra shelf for this model Insignia?

Q: QuestionWe have purchased two of the 21 cu. ft. units and sadly, neither one actually cools to safe and proper refrigerator temperatures (returned both). Has anyone, using this model as a fridge, measured the actual interior temperatures at the lowest settings?

Q: QuestionCan this be used in the freezer mode in a south Florida garage?

Q: QuestionRecently we found that unit temp was up and the contents were defrosting. There was no info in the manual about this. We unplugged it and then plugged it back in and it started working. Why would this happen?

Q: QuestionI have a couple questions regarding power: 1. What is the starting watt requirement? 2. What is the running watt requirement?

Q: QuestionUsed as a freezer do you need a water connection?

Q: QuestionWould putting this in a carpeted room cause overheating issues?

Q: QuestionI have this freezer right now and there's a lot of food in it. It won't freeze all of a sudden and everything is thawing out. Why is this happening? I bought a warranty as well. There's every bit of 700 dollars worth of food in it that has thawed and foo

Q: QuestionThis freezer is "Automatic Defrost". Can you clearly explain the difference between this one and the older "Frost-free" model? Will it build up frost at all if used as a full-time freezer in garage?

Q: QuestionCan the door be removed and then replaced so it will fit through a door. (2nd request for a response.)

Q: QuestionI'm pretty sure the dimensions of are incorrect. There's no way this is H24"xL11"xD11 3/5" at 13.8CU. ft or am I missing something? Short of that, is there any difference between this model and the NS-UZ14XSS8 other than the $20 difference in pricing?

Q: QuestionA 13.8 cubic ft freezer cannot be 24 inches tall

Q: Questionhow do I abjust temp conrol

Q: QuestionWhat is the weight of this freezer? Thanks!

Q: QuestionWhere is the speaker located, please? I want to deactivate it. Thank you!

Q: QuestionHello, where is the power cord?

Top Rated

QuestionWhat are the left-right and front-back dimensions of the Insignia 13.8 upright convertible freezer/refrigerator? I have a limited space to work in for installation.

QuestionI will be using this as a freezer in a garage. It would be installed in a cut out where the sides would be about 3/4" from the side walls. Would this be an issue?

QuestionWe have had our unit for about a month and it make mooing noises while it is running. I re-leveled it and the noises are a little softer but still there. Is this a major problem with the system or a quirk with this unit. We are using it as a refrigerator

Questionwhat are the inside dimensions for this freezer. I am a baker and I am wondering if my sheets will fit

QuestionModel:NS-UZ14WH0 SKU:6336451 Is it possible to buy an extra shelf for this model Insignia?

QuestionWe have purchased two of the 21 cu. ft. units and sadly, neither one actually cools to safe and proper refrigerator temperatures (returned both). Has anyone, using this model as a fridge, measured the actual interior temperatures at the lowest settings?

QuestionCan this be used in the freezer mode in a south Florida garage?

QuestionRecently we found that unit temp was up and the contents were defrosting. There was no info in the manual about this. We unplugged it and then plugged it back in and it started working. Why would this happen?

QuestionI have a couple questions regarding power: 1. What is the starting watt requirement? 2. What is the running watt requirement?

QuestionUsed as a freezer do you need a water connection?

QuestionWould putting this in a carpeted room cause overheating issues?

QuestionI have this freezer right now and there's a lot of food in it. It won't freeze all of a sudden and everything is thawing out. Why is this happening? I bought a warranty as well. There's every bit of 700 dollars worth of food in it that has thawed and foo

QuestionThis freezer is "Automatic Defrost". Can you clearly explain the difference between this one and the older "Frost-free" model? Will it build up frost at all if used as a full-time freezer in garage?

QuestionCan the door be removed and then replaced so it will fit through a door. (2nd request for a response.)

QuestionI'm pretty sure the dimensions of are incorrect. There's no way this is H24"xL11"xD11 3/5" at 13.8CU. ft or am I missing something? Short of that, is there any difference between this model and the NS-UZ14XSS8 other than the $20 difference in pricing?

QuestionA 13.8 cubic ft freezer cannot be 24 inches tall

Questionhow do I abjust temp conrol

QuestionWhat is the weight of this freezer? Thanks!

QuestionWhere is the speaker located, please? I want to deactivate it. Thank you!

QuestionHello, where is the power cord?