“What is the proper setting for freezer mode? Mine is set at 0 on the outside door and the top part won’t freeze.”

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• Make sure the ambient temperature is lower than 109°F (43 °C). Try to set it to the coldest temperature, if the unit is still not freezing, please visit insigniaproducts.com/contact-us David M. - Insignia Support

  Answered by InsigniaCustomerSupport 5 years ago

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• Mine is used as freezer set at 0 and everything is frozen top to bottom may want to use your warranty and have it checked or replaced

  Answered by NANA 5 years ago

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