“Why does the delivery guys doesn't remove carton and tapes from the fridge? I just brought this fridge last week for the business from Best Buy, never has experience buying appliance from Best Buy, usually from GE store. What a disappointment!!!!”
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Lazy delivery guys. They should have. Call customer service.
Sorry, there was a problem. Please try again later.Hi Wildcats! I apologize for the inconvenience you’ve experienced with the delivery of your new fridge. It’s understandable that you expected the carton and tapes to be removed during delivery, especially given your previous experiences with other stores. We appreciate your feedback, and I assure you that we take note of such instances to improve our services in future interactions. Typically, our delivery process involves delivering the appliance as is, and removal of carton and tapes occurs during installation upon request. We apologize for any disappointment this may have caused, and we’ll strive to enhance our delivery procedures moving forward. Thank you for bringing this to our attention! JC | Insignia Support https://www.bestbuy.com/site/insignia-18-cu-ft-top-freezer-refrigerator-withenergy-star-certification-white/6472691.p?skuId=6472691
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