Questions & Answers

Name: Insignia™ - 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification - White
Brand: Insignia™
SKU: 6472691
Price: 529.99 USD
Availability: InStock
Rating: 4.5 (2753 reviews)

Insignia™ - 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification - White

Model:: NS-RTM18WH2; |
SKU:: 6472691

User rating, 4.5 out of 5 stars with 2753 reviews.

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QuestionTempperature. Freezer 3 snowflakes. Which is the highest temperature? 1st snowflake..2nd or 3rd N the fridge?
Asked 1 year ago by Lety.
- Answer Thank you for your inquiry! On the Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification, the snowflake symbols typically indicate the temperature settings for the freezer compartment. Generally, the first snowflake represents the warmest setting, the second snowflake indicates a medium setting, and the third snowflake signifies the coldest setting. Therefore, if you are looking for the highest temperature, you should select the first snowflake. Conversely, if you want the lowest temperature, you should choose the third snowflake. Adjust the setting according to your needs to maintain the desired temperature in your freezer. Keith | Insignia Support https://www.bestbuy.com/site/insignia-18-cu-ft-top-freezer-refrigerator-withenergy-star-certification-white/6472691.p?skuId=6472691
  Answered 1 year ago by InsigniaCustomerSupport
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QuestionPARTSTORE does not carry trays for insignia ns-rtm18wh2. Even the compatibles ones are unavailable according to the website, what should I do? On amazon I only get replacements for whirlpool. Insignia is impossible to find.
Asked 1 year ago by Jorgina.
- Answer The truth is that they are of very good quality, I don't think I had to replace them
  Answered 1 year ago by RafaelM
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Questionis it hard to change the side the door is on?
Asked 2 years ago by BreeK.
- Answer Did not have to change mine.
  Answered 2 years ago by Phil
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QuestionI just had this refrigerator delivered yesterday and it’s not getting cold at all.
Asked 2 years ago by Anonymous.
- Answer Make sure the thermostat is set to cold then adjust
  Answered 2 years ago by BrentM
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QuestionHow many joules are needed in a surge protector for this particular refrigerator? Thanks in advance!
Asked 2 years ago by SnazieK.
- Answer Do a little research on ur own!!!
  Answered 2 years ago by Anonymous
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QuestionTwo separate questions asked about the back of this refrigerator and they got two different answers. So is the back part of the refrigerator covered? Second question are the sides of this refrigerator, gray or black?
Asked 2 years ago by Les.
- Answer No cover in bottom half of the back. Sides are grey.
  Answered 2 years ago by Anonymous
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QuestionDo you remove old fridge
Asked 2 years ago by Summertime2023.
- Answer yes they remove the old fridge
  Answered 2 years ago by MrGees
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Questionwhat is the depth without the doors. insignia 18 cu ft NS-RTM18SS2
Asked 3 years ago by Anonymous.
- Answer Depth without doors is just under 27inches
  Answered 3 years ago by KatDav72
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QuestionCan the doors be hinged on the left side?
Asked 3 years ago by Daisy.
- Answer Yes
  Answered 3 years ago by MyBoflex
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QuestionWe recently bought this Insignia refrigerator (18 cf, top freezer). Is there a way that we can purchase an additional shelf/bin for the fridge door? There are not enough shelves/bins on the door.
Asked 2 years ago by LosAngeleno.
- Answer Hi LosAngeleno, Yes, you can purchase additional shelves/bins for your refrigerator. Please see link below. https://partstore.encompass.com/model/ISGNSRTM18SS2/REV%20A/ Insignia Products Lisa https://insigniaproducts.com
  Answered 2 years ago by InsigniaCustomerSupport
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QuestionWhat does open box mean?
Asked 2 years ago by Jromey.
- Answer An open box item is usually a returned purchase. The items cannot be resold as new. Usually, big box stores will not deliver open box items, and the warranties may not apply.
  Answered 2 years ago by EvWmS
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QuestionIs this a 110v plug in or a 220v?
Asked 3 years ago by DeeOgee.
- Answer Specifications list it as 115 volts
  Answered 2 years ago by Gary
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QuestionHello! I own an Insignia NS-RTM18SS7 refrigerator. My door shelf is broken, please advise where I can buy it.
Asked 1 year ago by Eugene.
- Answer Where can I purchase part 1213000022384
  Answered 3 months ago by Anonymous
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QuestionI have water leaking onto the shelving inside the refrigerator. What causes this and how can it be fixed?
Asked 3 years ago by fridgeleaks.
- Answer Oh my! I don’t know what the cause may be. I hope I don’t have that problem in the future. Please be sure to share what the cause was when you find out. Thank you and good luck.
  Answered 3 years ago by CGeezy
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QuestionHow do I decode Insignia's 6-digit "date code" AND the 12-digit serial number to get the appliance's manufacture date? HAIER makes Insignia refrigeration appliances. But HAIER uses an 18-digit serial number, not a 6-digit date code nor a 12-digit s/n.
Asked 1 year ago by Curious.
- Answer bueno
  Answered 1 year ago by LuiseD
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QuestionWe're can I buy more side drawers?
Asked 3 years ago by D.
- Answer Best Buy, container store
  Answered 3 years ago by Effective
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Questions & Answers

Insignia™ - 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification - White

Q: QuestionTempperature. Freezer 3 snowflakes. Which is the highest temperature? 1st snowflake..2nd or 3rd N the fridge?

Q: QuestionPARTSTORE does not carry trays for insignia ns-rtm18wh2. Even the compatibles ones are unavailable according to the website, what should I do? On amazon I only get replacements for whirlpool. Insignia is impossible to find.

Q: Questionis it hard to change the side the door is on?

Q: QuestionI just had this refrigerator delivered yesterday and it’s not getting cold at all.

Q: QuestionHow many joules are needed in a surge protector for this particular refrigerator? Thanks in advance!

Q: QuestionTwo separate questions asked about the back of this refrigerator and they got two different answers. So is the back part of the refrigerator covered? Second question are the sides of this refrigerator, gray or black?

Q: QuestionDo you remove old fridge

Q: Questionwhat is the depth without the doors. insignia 18 cu ft NS-RTM18SS2

Q: QuestionCan the doors be hinged on the left side?

Q: QuestionWe recently bought this Insignia refrigerator (18 cf, top freezer). Is there a way that we can purchase an additional shelf/bin for the fridge door? There are not enough shelves/bins on the door.

Q: QuestionWhat does open box mean?

Q: QuestionIs this a 110v plug in or a 220v?

Q: QuestionHello! I own an Insignia NS-RTM18SS7 refrigerator. My door shelf is broken, please advise where I can buy it.

Q: QuestionI have water leaking onto the shelving inside the refrigerator. What causes this and how can it be fixed?

Q: QuestionHow do I decode Insignia's 6-digit "date code" AND the 12-digit serial number to get the appliance's manufacture date? HAIER makes Insignia refrigeration appliances. But HAIER uses an 18-digit serial number, not a 6-digit date code nor a 12-digit s/n.

Q: QuestionWe're can I buy more side drawers?

QuestionTempperature. Freezer 3 snowflakes. Which is the highest temperature? 1st snowflake..2nd or 3rd N the fridge?

QuestionPARTSTORE does not carry trays for insignia ns-rtm18wh2. Even the compatibles ones are unavailable according to the website, what should I do? On amazon I only get replacements for whirlpool. Insignia is impossible to find.

Questionis it hard to change the side the door is on?

QuestionI just had this refrigerator delivered yesterday and it’s not getting cold at all.

QuestionHow many joules are needed in a surge protector for this particular refrigerator? Thanks in advance!

QuestionTwo separate questions asked about the back of this refrigerator and they got two different answers. So is the back part of the refrigerator covered? Second question are the sides of this refrigerator, gray or black?

QuestionDo you remove old fridge

Questionwhat is the depth without the doors. insignia 18 cu ft NS-RTM18SS2

QuestionCan the doors be hinged on the left side?

QuestionWe recently bought this Insignia refrigerator (18 cf, top freezer). Is there a way that we can purchase an additional shelf/bin for the fridge door? There are not enough shelves/bins on the door.

QuestionWhat does open box mean?

QuestionIs this a 110v plug in or a 220v?

QuestionHello! I own an Insignia NS-RTM18SS7 refrigerator. My door shelf is broken, please advise where I can buy it.

QuestionI have water leaking onto the shelving inside the refrigerator. What causes this and how can it be fixed?

QuestionHow do I decode Insignia's 6-digit "date code" AND the 12-digit serial number to get the appliance's manufacture date? HAIER makes Insignia refrigeration appliances. But HAIER uses an 18-digit serial number, not a 6-digit date code nor a 12-digit s/n.

QuestionWe're can I buy more side drawers?