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Check your settings you might have put that on mute settings
Sorry, there was a problem. Please try again later.Hi there, If your remote will no longer work, kindly follow this steps; • Make sure that the power cord is plugged into a working outlet. • Make sure that there are no obstructions between the remote control and the remote control sensor on the front of the TV. • Point the remote control directly at the remote control sensor on your TV. • The supplied batteries are wrapped tightly in clear plastic. Make sure that you have removed this plastic from the batteries. • Make sure that the batteries are installed correctly. • Replace dead batteries with new batteries. Insignia Support, Merjorie www.insigniaproducts.com/support
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