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Hi there, Please follow the steps below: 1.Check your speaker output. 2.Run the audio troubleshooter. 3.Verify that all Windows Updates are installed. 4.Check your cables, plugs, jacks, volume, speaker, and headphone connections. 5.Check sound settings. 6.Fix your audio drivers. 7.Set your audio device as the default device. 8.Turn off audio enhancements. Insignia Support Shella https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
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