“I have paired this with my MacBook Air. The NumLock button acts as if it is a delete button. And the other frustrating part is using shift and then the enter or tab button on this device it does not register in excel for example. Any suggestions?”
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It sounds like you're experiencing some compatibility issues with the Insignia™ 22-Key Bluetooth Scissor Switch Number Keypad on your MacBook Air. Here are a few suggestions to help resolve these issues: 1. NumLock Issue: - The NumLock key acting as a delete button might be due to the default key mapping on macOS. You can try remapping the keys using a third-party app like Karabiner-Elements. This app allows you to customize key functions on your Mac. 2. Shift + Enter/Tab Issue: - Ensure that your MacBook Air and the keypad are both updated to the latest software versions. - Check the Accessibility settings on your Mac. Sometimes, enabling or disabling certain features can affect how external keyboards function. - Try resetting the Bluetooth connection. Remove the keypad from your Bluetooth devices list, restart your MacBook Air, and then pair the keypad again. 3. Excel Specific Issues: - Verify that the issue is not specific to Excel by testing the keypad in another application like Notes or TextEdit. - If the problem persists only in Excel, check the Excel preferences for any keyboard shortcuts or settings that might be interfering. If you have any questions or need further assistance, please don't hesitate to reach out. Thank you for choosing Insignia! - Emman | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
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