A:AnswerHi Insignia Customer, thank you for reaching out. The product height of the TV with the stand is 14.7 inches, while the product height without the stand is 13.1 inches. I hope this information is helpful, and if you have any further questions, please feel free to ask! - Carl | Insignia Support
A:AnswerTo clear all discovered channels from the Insignia™ 24” Class F20 Series LED HD Smart Fire TV before performing a new channel scan, the process involves resetting the channel list, typically through the TV’s settings menu. While the TV’s Fire TV interface doesn’t explicitly offer a “clear channels” button, rescanning for channels effectively overwrites the existing list, which achieves the same result. Here’s how you can do it:
1 Access the Home Screen: Press the Home button on your Alexa Voice Remote to bring up the Fire TV main menu.
2 Go to Settings: Scroll right across the top menu bar and select “Settings” (the gear icon).
3 Navigate to Live TV: In the Settings menu, scroll down and select “Live TV.” This section manages over-the-air channels if you’re using an antenna or cable input.
4 Select Channel Scan: Choose “Channel Scan” or “Scan for Channels” (the exact wording may vary slightly depending on the firmware version). This option is designed to search for available channels.
5 Start a New Scan: Follow the on-screen prompts to begin the scan. The TV will search for channels anew, replacing the previously stored channel list with the results of the new scan. There’s no need to manually delete the old channels first, as the new scan automatically clears and updates the list.
If you want to ensure the slate is truly clean (e.g., if the TV retains some channel data despite a rescan), you can perform a factory reset, though this wipes all settings, not just channels:
• From the Home screen, go to Settings > Device & Software > Reset to Factory Defaults. Confirm the reset, and after the TV restarts, set it up again and run a fresh channel scan.
The simpler method—running a new channel scan—should suffice for most cases, as it’s the standard way to refresh the channel list on Fire TV Edition devices like this Insignia model. Users on forums and support pages have noted that rescanning reliably updates the channel lineup without requiring a full reset, especially useful if you’ve moved your antenna or changed your cable setup. This aligns with the TV’s design as of February 21, 2025, based on its typical functionality. I hope this helps.
A:AnswerHi HikeBike, thank you for your interest to our Insignia™ - 24" Class F20 Series LED HD Smart Fire TV. It is compatible with VESA pattern 100 × 100 for simple and safe wall mounting. Ivy | Insignia Support | https://www.bestbuy.com/site/insignia-24-class-f20-series-led-hd-smart-fire-tv/6491295.p?skuId=6491295
A:AnswerHi there! We appreciate you for reaching us out regarding your concern. I understand that you are stuck and unable to select your language in the process of setting up your TV. For this reason, the remote is not completely paired with the TV, here's what you need to do:
>Turn off the TV and unplug it from power
>While the TV is off, press and hold the "MENU" button, "BACK" button, and the "LEFT" side of the navigation ring at the same time for 12 seconds.
>Remove the batteries from the remote, then plug in and turn on the TV with the power button on the TV.
>Wait for the Home screen to appear, then replace the batteries in the remote.
>Wait for up to one minute for the remote to pair with the TV.
If issue persist, please contact our Insignia Support for further assistance. |Angelica| Insignia Support| https://www.bestbuy.com/site/insignia-24-class-f20-series-led-hd-smart-fire-tv/6491295.p?skuId=6491295
A:AnswerHi BluetoothOrNot, we do apologize for the confusion. This Insignia™ - 24" Class F20 Series LED HD Smart Fire TV has a Bluetooth feature. To access it, you can go to "Home" > "Settings" > "Controllers & Bluetooth Devices". If you have any additional questions, feel free to reach us. Have a great day! Patricia | Insignia Support https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
