A:AnswerHi Insignia Customer, thank you for reaching out. The product height of the TV with the stand is 14.7 inches, while the product height without the stand is 13.1 inches. I hope this information is helpful, and if you have any further questions, please feel free to ask! - Carl | Insignia Support
A:AnswerI believe your question is how do you get the antenna/coax cable connection to display on the TV. If that is the case, when the TV starts up it should be on the Home screen. You will want to use the remote to go left, well or right, to get to the Inputs selection. The icon is a rectangle with an arrow pointing from left to the right. On the Inputs screen, use the remote and scroll down, then use the remote to scroll to Antenna. After this I'm unsure but it looks like one should choose the Antenna Channels option.
A:AnswerTo clear all discovered channels from the Insignia™ 24” Class F20 Series LED HD Smart Fire TV before performing a new channel scan, the process involves resetting the channel list, typically through the TV’s settings menu. While the TV’s Fire TV interface doesn’t explicitly offer a “clear channels” button, rescanning for channels effectively overwrites the existing list, which achieves the same result. Here’s how you can do it:
1 Access the Home Screen: Press the Home button on your Alexa Voice Remote to bring up the Fire TV main menu.
2 Go to Settings: Scroll right across the top menu bar and select “Settings” (the gear icon).
3 Navigate to Live TV: In the Settings menu, scroll down and select “Live TV.” This section manages over-the-air channels if you’re using an antenna or cable input.
4 Select Channel Scan: Choose “Channel Scan” or “Scan for Channels” (the exact wording may vary slightly depending on the firmware version). This option is designed to search for available channels.
5 Start a New Scan: Follow the on-screen prompts to begin the scan. The TV will search for channels anew, replacing the previously stored channel list with the results of the new scan. There’s no need to manually delete the old channels first, as the new scan automatically clears and updates the list.
If you want to ensure the slate is truly clean (e.g., if the TV retains some channel data despite a rescan), you can perform a factory reset, though this wipes all settings, not just channels:
• From the Home screen, go to Settings > Device & Software > Reset to Factory Defaults. Confirm the reset, and after the TV restarts, set it up again and run a fresh channel scan.
The simpler method—running a new channel scan—should suffice for most cases, as it’s the standard way to refresh the channel list on Fire TV Edition devices like this Insignia model. Users on forums and support pages have noted that rescanning reliably updates the channel lineup without requiring a full reset, especially useful if you’ve moved your antenna or changed your cable setup. This aligns with the TV’s design as of February 21, 2025, based on its typical functionality. I hope this helps.
A:AnswerHi HikeBike, thank you for your interest to our Insignia™ - 24" Class F20 Series LED HD Smart Fire TV. It is compatible with VESA pattern 100 × 100 for simple and safe wall mounting. Ivy | Insignia Support | https://www.bestbuy.com/site/insignia-24-class-f20-series-led-hd-smart-fire-tv/6491295.p?skuId=6491295
A:AnswerHi there, we appreciate your inquiry! To hook up the HDMI cable to your Insignia NS-24F201NA23 TV, follow these steps: (1) Turn off your TV and any devices you’ll be connecting with the HDMI cable. (2) Locate the HDMI input ports on the back of your Insignia TV. They are usually labeled as HDMI 1, HDMI 2, etc. (3) Plug one end of the HDMI cable into the HDMI output port on your device (e.g., cable box, gaming console, laptop). (4) Plug the other end of the HDMI cable into the HDMI input port on your Insignia TV. (5) Turn on your TV and the device you connected with the HDMI cable. (6) Use your TV remote to select the HDMI input source that you plugged the cable into (e.g., HDMI 1, HDMI 2). (7) Your device’s screen should now be displayed on your Insignia TV. You may need to adjust the input settings on your device to ensure the proper display. That’s it! Your HDMI cable is now successfully connected to your Insignia NS-24F201NA23 TV. For more information about this product, you may click this link: https://www.bestbuy.com/site/insignia-24-class-f20-series-led-hd-smart-fire-tv/6491295.p?skuId=6491295. -Carlo, Insignia Support
A:AnswerHi BluetoothOrNot, we do apologize for the confusion. This Insignia™ - 24" Class F20 Series LED HD Smart Fire TV has a Bluetooth feature. To access it, you can go to "Home" > "Settings" > "Controllers & Bluetooth Devices". If you have any additional questions, feel free to reach us. Have a great day! Patricia | Insignia Support https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
