“When streaming with Xfinity, while I am selecting channels a voice keeps talking about what I am looking at. How do I stop that voice?”
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Hello Ronald, Thank you for your question. It sounds like the VoiceView screen reader or an accessibility feature may be enabled on your Fire TV. To turn it off, go to Settings > Accessibility > VoiceView and set it to Off. If you are unable to change the setting or continue to experience issues, please contact us at 1-877-467-4289 or insignia@bestbuy.com for further assistance. Sidhartha | Insignia
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