A:Answersorry it’s very late but in case this helps anyone else, i’m able to listen to the audio on my bluetooth headphones by using a roku device to watch the desired program, and the roku app on your mobile device (which you use to control the tv) has a little headphones icon which toggles the sound between the tv and your headphones.
A:AnswerPlease feel free to contact Best Buy at 888-237-8289 for free shipping assistance.
Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us