I like this battery pack, but it is staying at 1st light after trying to charge. When do I Troubleshoot and when it is dead?
how do i troubleshoot it?
please advise null

Question

I like this battery pack, but it is staying at 1st light after trying to charge. When do I Troubleshoot and when it is dead?
how do i troubleshoot it?
please advise null

InsigniaCustomerSupport · Accepted Answer

Hi Jeff,

Press and hold the LED status button for three seconds to 
enter small charging current mode (<100 mA) to charge 
small current charging devices such as a Bluetooth 
earphone. Four LEDs blink one by one during this mode. 
●○○○○●○○○○●○○○○●
Your battery shuts down after two hours automatically. To 
exit this charging mode during the two hours, press and 
hold the button for three seconds, take note it will take 6hrs to fully chagres.

Insignia Support
Alvin
www.insigniaproducts.com/support

“I like this battery pack, but it is staying at 1st light after trying to charge. When do I Troubleshoot and when it is dead? how do i troubleshoot it? please advise”

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