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Hi, thank you for your question. To check whether the white drain tube in your Insignia 18 cu. ft. Refrigerator (NS‑RTM18SS2) is clogged, remove the freezer’s rear panel and look for water pooling around the drain hole. Pour a small amount of warm water into the drain; if it doesn’t flow freely into the drip pan, the tube is obstructed. You can clear it by gently running warm water or a pipe cleaner through the tube. Shashank | Insignia Products
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