“Is there a solution (firmware) to resolve the issue of my TV continuing to get stuck as I am scrolling with the remote? Especially when I am trying to enter letters to dona search. Internet is connected by hardwire and I have new batteries.”
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Hi Stuck, We apologize for your experience with this product. We really want to help you address this issue. For us to better assist you, please contact us directly at 1-877-467-4289 so we can provide the best possible solution. Insignia Product Marites www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
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