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I can't tell you why it is like this but I can tell you what worked for me. If you click on ASPECT button on remote (just below the MUTE button) and keep clicking it until you get the size picture you want. Hope it works for you too.
Sorry, there was a problem. Please try again later.Hello, Sas, There is a button on the remote labeled as 'ASPECT'. It should adjust the picture size on the screen, however, several factors, as the source device, get involved. If the button does not work to adjust the picture on your screen, please contact us for further assistance, rest assured we would do our best to help you, we know this is important to you. Eduardo L - Insignia Support https://www.insigniaproducts.com/contact-us
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