A:Answer Hi there! Thank you for reaching out. To reset your TV, locate the small button at the back, near the jacks (e.g., power button, optical jack, etc.). To perform the reset, press this button to restore your TV to factory defaults. If the button is in a recessed hole, you can use a thin item, like a paper clip, to press it. I hope this answers your question! If you have any further questions, please feel free to reach out. - Carl | Insignia Support