“I just followed the directions the TV is now plugged in put the batteries in the remote twice it comes on but not move past the choose your language screen the remote works because it can turn on and off the TV but when I press the button it stays s”
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Try this, press and hold at the same time for 12 seconds the following 3 buttons: DPAD-left, back and menu (≡). Then, to pair again the remote press and hold the Home Button for about a minute. For product support, please visit https://www.insigniaproducts.com/email-us
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