“One month after purchase, power switch not lighting up, volume nonadjustable, screen remaining black even if I use the remote. Did I get a lemon this time around after four insignia tvs?? Very disappointed. Will return to the store if not resolved.”
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I had a similar problem and I called insignia and the customer service representative walked me through what she called a hard power cycle. She told me to unplug the TV from the outlet or surge protector or whatever it's plugged into and with it unplugged hold the power button on the TV it's self in for 60 seconds then plug the TV back in and try to turn it on with the remote, if the remote doesn't turn it back on hold the house button on the remote down for 30 seconds and if that doesn't work try the power button on the tv. If all of those options fail they will open a case for you and give you a case number and tell you to take the tv and case number to best buy and go to the geek squad counter because it's most likely a problem with the computer inside the TV or the software. The geek squad will diagnose it and repair it if possible. If it can't be fixed they will offer you a new TV or a refund. It's covered by the manufacturer warranty for the first year starting with the purchase date
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