“I am using an HDMI extender with a "Tripp Lite" set up over CAT5/6 cables and the TV HDMI ports don't recognize it. Worked at first and now I get no signal on all HDMI ports. Worked great on my last TV. Thanks.”

Asked by Joe 5 years ago

1-3 of 3 Answers

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Answered by InsigniaCustomerSupport 5 years ago
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Your extender likely can’t handle 4k ... make sure the source is set to 1080
Answered by Jeancahmad 5 years ago
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Typically if an extender worked fine with a previous tv it means that there has been a signal change. Check what is being output and make sure your extender can handle it. My theory is whatever you are extended from can tell your tv is 4k and is sending a 4k signal however your extender likely can not handle the signal. I would attempt to change the setting to a lower resolution. This has nothing to do with the tv so if that’s not the issue go to the specific product and check the specs. Good luck
Answered by Jeancahmad 5 years ago
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