“I just purchased this unit and keep the fan speed on three. I noticed after a few weeks that the purifier has this weird sour off putting distinct smell that can only be obtained by being near the top exhaust or close to this unit. Is this normal?”

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• No

  Answered by LuisM 1 year ago

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• Check the condition of the filter. Replace it if it’s dirty. Make sure that you remove the plastic bag from the filter. Check if the filter indicator is flashing blue, you need to check and replace your filter. Dina | Insignia Support | https://www.insigniaproducts.com/contact-us

  Answered by InsigniaCustomerSupport 3 years ago

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