Questions & Answers

Name: Insignia™ - 5.0 Cu. Ft. Chest Freezer - White
Brand: Insignia™
SKU: 8390036
Price: 189.99 USD
Rating: 4.7 (5851 reviews)

Insignia™ - 5.0 Cu. Ft. Chest Freezer - White

Model:: NS-CZ50WH6; |
SKU:: 8390036

User rating, 4.7 out of 5 stars with 5851 reviews.

Highly rated by customers for:

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QuestionDoes the 5.0 cubic freezer run 24/7 ?
Asked 4 years ago by Bobp.
- Answer This unit should stop running if the internal temperature is low enough; if the temperature rises, it will run again.
  Answered 4 years ago by InsigniaCustomerSupport
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QuestionWhat is the difference between the nscz50who and nscz50wh6 models
Asked 4 years ago by Gigen.
- Answer The model NS-CZ50WH0 has an interior light.
  Answered 4 years ago by InsigniaCustomerSupport
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QuestionI purchased the 5.0 freezer 2 days ago it’s cold but why isn’t it freezing anything?
Asked 4 years ago by Jackie.
- Answer Set the temperature to MAX and wait for at least 3 hours. If the unit is not freezing, for product support please visit: https://www.insigniaproducts.com/email-us
  Answered 4 years ago by InsigniaCustomerSupport
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QuestionWhen the freezer needs to be defrosted what size hose am I to use so the water drains. My freezer is in our laundry room and we have no floor drain. Never gave all this a thought when buying the freezer. Please help
Asked 4 years ago by Austin.
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QuestionHow much noise does it make?
Asked 4 years ago by Freezer.
- Answer No noise at all
  Answered 4 years ago by Beba
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QuestionI would like to purchase additional baskets. Are there replacement baskets I can purchase? If not what are the official dimensions of the basket that will fit?
Asked 4 years ago by Sandy.
- Answer The Part Number for the basket is 12932000000016, please visit partstore.encompass.com
  Answered 4 years ago by InsigniaCustomerSupport
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QuestionI cannot get the plug out on my 5 cubic chest freezer I can't get the piano off to get up the plug how do I do that help me
Asked 4 years ago by Oldkady.
- Answer Use a screwdriver to open the plastic cover.
  Answered 4 years ago by InsigniaCustomerSupport
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Questioncan this be put in the garage with winter in Minnesota
Asked 4 years ago by ds.
- Answer Yes.
  Answered 4 years ago by InsigniaCustomerSupport
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QuestionCould anyone please tell me if the noise coming from the motor/compressor for a prolong period of time is normal. Its not all day but it seems to do so more at night. I have the temperature half way on the dial.
Asked 4 years ago by BKbuyer.
- Answer Yes, it is normal.
  Answered 4 years ago by InsigniaCustomerSupport
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QuestionWhen we bought this they told us it was garage safe. Is it?
Asked 4 years ago by Garage.
- Answer Extremely cold temperatures may prevent the freezer from performing properly.
  Answered 4 years ago by InsigniaCustomerSupport
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Questiondo you deliver
Asked 4 years ago by Anonymous.
- Answer never use it yet I'll let u know after Christmas
  Answered 4 years ago by Tricia2601
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Questionwhere can you purchase hanging freezer baskets for Insignia 7.0 cu. ft. chest freezer Model #NS-CZ50WHO/NS
Asked 5 years ago by Oscar.
- Answer The basket part number is 12932000000583
  Answered 5 years ago by InsigniaCustomerSupport
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QuestionWhat is the temperature range this freezer cools?
Asked 5 years ago by Brewmeister.
- Answer The temperature range for this freezer is -10°F ~ 10°F (-23°C~-12°C).
  Answered 5 years ago by InsigniaCustomerSupport
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Questioncan i drill a hinge on the front body of the freezer without damaging anything internally
Asked 5 years ago by Cash.
- Answer We don't recommend drilling holes on the unit.
  Answered 5 years ago by InsigniaCustomerSupport
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Questionwhat is the size of the box it comes in?
Asked 5 years ago by sam.
- Answer pretty much the same size as the freezer with an inch more all around
  Answered 4 years ago by dan3297
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QuestionCan this freezer be placed in a garage with winter outdoor temps going to close to zero alot of the winter? It would be on an inside wall attached to the house.
Asked 5 years ago by cvt.
- Answer I keep mine in the garage and it does just fine
  Answered 5 years ago by Love
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QuestionI bought this freezer a week ago and set it up yesterday. Seems to be working fine., but every now and then, I hear a single ping/chime noise, Is this normal?
Asked 5 years ago by Lori.
- Answer Yes, the sound from freon flowing is normal.
  Answered 5 years ago by InsigniaCustomerSupport
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QuestionIs this insignia freezer an energy star?
Asked 5 years ago by Robin.
- Answer yes, I believe so.
  Answered 5 years ago by Lucy
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Questioncan I somehow order this? I know it is 'sold out', but there has to be a waiting list of sorts (I'm not in a hurry, good thing, right?)
Asked 5 years ago by moonmadman.
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QuestionI am trying to drain my 5 cu. FT. insignia freezer for the first time and the water does not drain out the drain hole. I have both plugs removed and see nothing obstructing either hole. Are there any known issues for this? What can be done?
Asked 5 years ago by Doug.
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Questions & Answers

Insignia™ - 5.0 Cu. Ft. Chest Freezer - White

Q: QuestionDoes the 5.0 cubic freezer run 24/7 ?

Q: QuestionWhat is the difference between the nscz50who and nscz50wh6 models

Q: QuestionI purchased the 5.0 freezer 2 days ago it’s cold but why isn’t it freezing anything?

Q: QuestionWhen the freezer needs to be defrosted what size hose am I to use so the water drains. My freezer is in our laundry room and we have no floor drain. Never gave all this a thought when buying the freezer. Please help

Q: QuestionHow much noise does it make?

Q: QuestionI would like to purchase additional baskets. Are there replacement baskets I can purchase? If not what are the official dimensions of the basket that will fit?

Q: QuestionI cannot get the plug out on my 5 cubic chest freezer I can't get the piano off to get up the plug how do I do that help me

Q: Questioncan this be put in the garage with winter in Minnesota

Q: QuestionCould anyone please tell me if the noise coming from the motor/compressor for a prolong period of time is normal. Its not all day but it seems to do so more at night. I have the temperature half way on the dial.

Q: QuestionWhen we bought this they told us it was garage safe. Is it?

Q: Questiondo you deliver

Q: Questionwhere can you purchase hanging freezer baskets for Insignia 7.0 cu. ft. chest freezer Model #NS-CZ50WHO/NS

Q: QuestionWhat is the temperature range this freezer cools?

Q: Questioncan i drill a hinge on the front body of the freezer without damaging anything internally

Q: Questionwhat is the size of the box it comes in?

Q: QuestionCan this freezer be placed in a garage with winter outdoor temps going to close to zero alot of the winter? It would be on an inside wall attached to the house.

Q: QuestionI bought this freezer a week ago and set it up yesterday. Seems to be working fine., but every now and then, I hear a single ping/chime noise, Is this normal?

Q: QuestionIs this insignia freezer an energy star?

Q: Questioncan I somehow order this? I know it is 'sold out', but there has to be a waiting list of sorts (I'm not in a hurry, good thing, right?)

Q: QuestionI am trying to drain my 5 cu. FT. insignia freezer for the first time and the water does not drain out the drain hole. I have both plugs removed and see nothing obstructing either hole. Are there any known issues for this? What can be done?

QuestionDoes the 5.0 cubic freezer run 24/7 ?

QuestionWhat is the difference between the nscz50who and nscz50wh6 models

QuestionI purchased the 5.0 freezer 2 days ago it’s cold but why isn’t it freezing anything?

QuestionWhen the freezer needs to be defrosted what size hose am I to use so the water drains. My freezer is in our laundry room and we have no floor drain. Never gave all this a thought when buying the freezer. Please help

QuestionHow much noise does it make?

QuestionI would like to purchase additional baskets. Are there replacement baskets I can purchase? If not what are the official dimensions of the basket that will fit?

QuestionI cannot get the plug out on my 5 cubic chest freezer I can't get the piano off to get up the plug how do I do that help me

Questioncan this be put in the garage with winter in Minnesota

QuestionCould anyone please tell me if the noise coming from the motor/compressor for a prolong period of time is normal. Its not all day but it seems to do so more at night. I have the temperature half way on the dial.

QuestionWhen we bought this they told us it was garage safe. Is it?

Questiondo you deliver

Questionwhere can you purchase hanging freezer baskets for Insignia 7.0 cu. ft. chest freezer Model #NS-CZ50WHO/NS

QuestionWhat is the temperature range this freezer cools?

Questioncan i drill a hinge on the front body of the freezer without damaging anything internally

Questionwhat is the size of the box it comes in?

QuestionCan this freezer be placed in a garage with winter outdoor temps going to close to zero alot of the winter? It would be on an inside wall attached to the house.

QuestionI bought this freezer a week ago and set it up yesterday. Seems to be working fine., but every now and then, I hear a single ping/chime noise, Is this normal?

QuestionIs this insignia freezer an energy star?

Questioncan I somehow order this? I know it is 'sold out', but there has to be a waiting list of sorts (I'm not in a hurry, good thing, right?)

QuestionI am trying to drain my 5 cu. FT. insignia freezer for the first time and the water does not drain out the drain hole. I have both plugs removed and see nothing obstructing either hole. Are there any known issues for this? What can be done?