I've only owned this television for less then 2 years. The sound works but the picture doesn't. When I put a flashlight up to it, I can see the picture. Is the bulb burnt out in the television? If so how can it be fixed? null

Question

What · Accepted Answer

Contact the geeks, you bought it from best buy, use their professional service. I've had excellent experiences with them and it didn't cost me anything to explore my options.

InsigniaCustomerSupport · Answer

Hi Rmd,

If any of the connecting wires are loose or not plugged in, you could be receiving sound but no images through the TV. You'll also want to consider replacing any broken wires. Over time, wires like HDMI cables can wear out – leading to issues with the picture on your TV. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.

Insignia Products
Nikki
https://insigniaproducts.com

“I've only owned this television for less then 2 years. The sound works but the picture doesn't. When I put a flashlight up to it, I can see the picture. Is the bulb burnt out in the television? If so how can it be fixed?”

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