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Unplug the TV for a few seconds and plug it up again. That has helped me.
Sorry, there was a problem. Please try again later.Hello Gates, • Increase the volume. • Make sure that the sound is not muted. • Make sure that you do not have headphones connected. When headphones are connected, the TV speakers are muted. • Make sure that the TV speakers option is not turned off. Press and hold Home until the Quick Settings menu opens. Select Sound, then select TV Speakers and change the setting to On. • If you are using a home theater system, soundbar, or external speaker system, make sure it is turned on and is not muted. • If you are using a home theater system, soundbar, or external speaker system and have connected it with a digital optical cable, go to the Home menu, select Settings, then select Display & Sounds. Select Audio Output, then select Digital Audio Format and change the setting to PCM. • Make sure that the audio cables are connected correctly and securely to your TV. • Make sure that the antenna or cable TV is connected correctly and securely. • The audio cables you are using may be bad. Try a new set. Insignia Support Louise www.insigniaproducts.com/support
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