Questions & Answers

Name: Insignia™ - 55” Class LED 4K UHD Smart Fire TV Edition TV
Brand: Insignia™
SKU: 6245800
Price: 85.99 USD
Rating: 4.4 (4975 reviews)

Insignia™ - 55” Class LED 4K UHD Smart Fire TV Edition TV

Model:: NS-55DF710NA19; |
SKU:: 6245800

User rating, 4.4 out of 5 stars with 4975 reviews.

Highly rated by customers for:

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QuestionDoes it get warm / hot or stay cool when on? Our 'spot' for a smaller screen is in a warm room, our LCD gets quite hot and heats the whole room.
Asked 5 years ago by joekchief.
- Answer Of course it does, but to what level? Our Samsung series 9 is cold to touch and the back is only mildy warm. Our older lcd gets quite warm.
  Answered 5 years ago by Joekchief
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QuestionWhat does the Box look like on the insigna firetv edition 55 inch. The box at the store looked different from the one they delivered. When I opened box the batteries were not by the remote and the standing legs have no screws.
Asked 5 years ago by Maria.
- Answer Hi Ria, It very well may be that your purchase was not for a new product. Please double check the receipt to ensure, you may have purchased an open box item, which could explain the missing pieces. Nonetheless, it does not affect the functionality as they are tested for performance, prior to being resold. - Janína G. | Insignia Support | https://www.insigniaproducts.com/contact-us
  Answered 5 years ago by InsigniaCustomerSupport
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QuestionCan the TV be turned on without a remote control?
Asked 5 years ago by Anonymous.
- Answer The TV has a physical Power button to turn it ON/OFF. The replacement remote Model: NS-RCFNA-19 is available at Best Buy. David M. - Insignia Support
  Answered 5 years ago by InsigniaCustomerSupport
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QuestionDoes it have the newest tuner to support the new ota tuner specs?
Asked 5 years ago by hank.
- Answer The Fire TV Edition television has a built-in ATSC Tuner with Clear QAM; supports NTSC. You can connect an antenna to watch over-the-air broadcasts from your local channels. David M. - Insignia Support
  Answered 5 years ago by InsigniaCustomerSupport
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QuestionMy dog chewed up my fire remote, which was fine because my phone was connected to it .. but then our Wifi messed up and got disconnected from the tv and now we can only use the PS4 to get to Hulu & Netflix. Also, we bought two remotes they aren't working
Asked 5 years ago by Car.
- Answer For personalized assistance, please call 1-877-467-4289 available from 8am to 9pm CT daily. David M. - Insignia Support
  Answered 5 years ago by InsigniaCustomerSupport
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QuestionWhat is the power draw in watts of this TV?
Asked 5 years ago by KyleR.
- Answer The Power Rating is 120V – 60Hz - 1.3A The estimated yearly electricity use based on 5 hours use per day is 233 kWh David M. - Insignia Support
  Answered 5 years ago by InsigniaCustomerSupport
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QuestionI want to use a flash drive to display information with this TV, my question is will the screen time out?
Asked 5 years ago by Sparky.
- Answer The screen should not turn off as long as a video is playing. Download the VLC for Fire app to watch videos from a USB flash drive. David M. - Insignia Support
  Answered 5 years ago by InsigniaCustomerSupport
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Questionwhat is the width of this tv
Asked 5 years ago by doug.
- Answer The TV screen is 49 inches wide. David M. - Insignia Support
  Answered 5 years ago by InsigniaCustomerSupport
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QuestionWhat is the "view on now" icon that shows at the bottom of the TV screen? And how does it work?
Asked 5 years ago by Michelle.
- Answer The On Now row features local broadcast channels for easy reach. David M. - Insignia Support
  Answered 5 years ago by InsigniaCustomerSupport
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QuestionWhat is the distance between stand legs for TV.. My entertainment stand is 48 in. Will it fit ?
Asked 5 years ago by hoytville.
- Answer 51
  Answered 5 years ago by Cajetan61
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QuestionI'm using this TV in a cafeteria for displaying a single JPG image with the Daily Menu Specials using USB. I works but the screen goes blank after 5 mins. I went to the screensaver settings but the options are missing - blank page no settings. Why?
Asked 5 years ago by SamLu1.
- Answer You can loop a MP4 video from a USB Flash Drive using the app VLC for Fire. The TV should not turn off as long as a video is playing. If you need personalized assistance, please call 1-877-467-4289 available from 8 am to 9 pm CT daily. David M. - Insignia Support
  Answered 5 years ago by InsigniaCustomerSupport
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QuestionDo I need any special cords for hooking up the TV?
Asked 5 years ago by Luise.
- Answer Hi! This TV comes with a power cord and to be able to watch any streaming channel you will need to have a router. For other devices, it depends on what would you like to connect and the jacks available on that product. For further assistance, please know that you can contact us on the link below. Viridiana E. Insignia Support. https://www.insigniaproducts.com/contact-us
  Answered 5 years ago by InsigniaCustomerSupport
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Questionwhy are the commercials on the insignia 55 fire TV blasting out and what is the fix ?
Asked 5 years ago by tooloud.
- Answer You could try different audio settings, press and hold for 3 seconds the Home button to launch the Quick Access menu and select Sound. David M. - Insignia Support
  Answered 5 years ago by InsigniaCustomerSupport
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QuestionDoes this TV support A 3D playback?
Asked 5 years ago by Anonymous.
- Answer No, this TV does not support 3D playback. David M. - Insignia Support
  Answered 5 years ago by InsigniaCustomerSupport
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QuestionHow I can set up Express VPN on this TV? Tried to use the app included on Amazon store but couldn't. Thanks
Asked 5 years ago by Danny.
- Answer For Express VPN support, please contact the developer of the app: [email protected] https://www.expressvpn.com/support/ David M. - Insignia Support
  Answered 5 years ago by InsigniaCustomerSupport
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QuestionHow do I make the picture display full screen rather than letterbox when playing movies on Prime or Netflix? I’ve tried all kinds of settings and nothing seems to work!
Asked 5 years ago by Malabrot.
- Answer Hi, Unfortunately, Picture Size and Aspect Ratio settings are not available while using apps. Alan O. - Insignia Support
  Answered 5 years ago by InsigniaCustomerSupport
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QuestionJust purchased 58 fire tv insignia. Is there a media player built in to watch tv shows from my laptop?
Asked 6 years ago by Stuart.
- Answer Hi, No, the TV doesn't have a Media Player built in. You cannot stream from your Laptop to the Fire TV. You can connect you Laptop using an HDMI adapter. Alan O. - Insignia Support
  Answered 6 years ago by InsigniaCustomerSupport
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QuestionI have a 39inch insignia fire tv edition how do I adjust the tv screen when watching a movie on dvd and regular cable tv
Asked 6 years ago by Rachel44.
- Answer Press and hold the Home button for 3 seconds to launch the Quick Access menu, select Display settings to adjust the Picture Size and Aspect Ratio. David M. - Insignia Support
  Answered 6 years ago by InsigniaCustomerSupport
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QuestionI bought the 58’ version of this tv and was wondering if anyone knows how to see the entire synopsis in TV guide mode for example when your scrolling through the TV guide you read the synopsis to see what it’s about and the sentence leads into oblivion
Asked 6 years ago by Chloe.
- Answer Hi, You can try pressing the TV button on the remote to launch the Live TV Guide that will show you a short synopsis of the channels if available. Alan O. - Insignia Support
  Answered 6 years ago by InsigniaCustomerSupport
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QuestionHow do I get the aspect ratio to change? I've tried and tried, but I can't get the picture to cover the whole screen. In a sense, I have a 55" TV that is giving me a 43" picture.
Asked 6 years ago by Dave.
- Answer Press and hold the Home button for 3 seconds to launch the Quick Access menu, select Display settings to adjust the Picture Size and Aspect Ratio. David M. - Insignia Support
  Answered 6 years ago by InsigniaCustomerSupport
  Answer this question

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Questions & Answers

Insignia™ - 55” Class LED 4K UHD Smart Fire TV Edition TV

Q: QuestionDoes it get warm / hot or stay cool when on? Our 'spot' for a smaller screen is in a warm room, our LCD gets quite hot and heats the whole room.

Q: QuestionWhat does the Box look like on the insigna firetv edition 55 inch. The box at the store looked different from the one they delivered. When I opened box the batteries were not by the remote and the standing legs have no screws.

Q: QuestionCan the TV be turned on without a remote control?

Q: QuestionDoes it have the newest tuner to support the new ota tuner specs?

Q: QuestionMy dog chewed up my fire remote, which was fine because my phone was connected to it .. but then our Wifi messed up and got disconnected from the tv and now we can only use the PS4 to get to Hulu & Netflix. Also, we bought two remotes they aren't working

Q: QuestionWhat is the power draw in watts of this TV?

Q: QuestionI want to use a flash drive to display information with this TV, my question is will the screen time out?

Q: Questionwhat is the width of this tv

Q: QuestionWhat is the "view on now" icon that shows at the bottom of the TV screen? And how does it work?

Q: QuestionWhat is the distance between stand legs for TV.. My entertainment stand is 48 in. Will it fit ?

Q: QuestionI'm using this TV in a cafeteria for displaying a single JPG image with the Daily Menu Specials using USB. I works but the screen goes blank after 5 mins. I went to the screensaver settings but the options are missing - blank page no settings. Why?

Q: QuestionDo I need any special cords for hooking up the TV?

Q: Questionwhy are the commercials on the insignia 55 fire TV blasting out and what is the fix ?

Q: QuestionDoes this TV support A 3D playback?

Q: QuestionHow I can set up Express VPN on this TV? Tried to use the app included on Amazon store but couldn't. Thanks

Q: QuestionHow do I make the picture display full screen rather than letterbox when playing movies on Prime or Netflix? I’ve tried all kinds of settings and nothing seems to work!

Q: QuestionJust purchased 58 fire tv insignia. Is there a media player built in to watch tv shows from my laptop?

Q: QuestionI have a 39inch insignia fire tv edition how do I adjust the tv screen when watching a movie on dvd and regular cable tv

Q: QuestionI bought the 58’ version of this tv and was wondering if anyone knows how to see the entire synopsis in TV guide mode for example when your scrolling through the TV guide you read the synopsis to see what it’s about and the sentence leads into oblivion

Q: QuestionHow do I get the aspect ratio to change? I've tried and tried, but I can't get the picture to cover the whole screen. In a sense, I have a 55" TV that is giving me a 43" picture.

QuestionDoes it get warm / hot or stay cool when on? Our 'spot' for a smaller screen is in a warm room, our LCD gets quite hot and heats the whole room.

QuestionWhat does the Box look like on the insigna firetv edition 55 inch. The box at the store looked different from the one they delivered. When I opened box the batteries were not by the remote and the standing legs have no screws.

QuestionCan the TV be turned on without a remote control?

QuestionDoes it have the newest tuner to support the new ota tuner specs?

QuestionMy dog chewed up my fire remote, which was fine because my phone was connected to it .. but then our Wifi messed up and got disconnected from the tv and now we can only use the PS4 to get to Hulu & Netflix. Also, we bought two remotes they aren't working

QuestionWhat is the power draw in watts of this TV?

QuestionI want to use a flash drive to display information with this TV, my question is will the screen time out?

Questionwhat is the width of this tv

QuestionWhat is the "view on now" icon that shows at the bottom of the TV screen? And how does it work?

QuestionWhat is the distance between stand legs for TV.. My entertainment stand is 48 in. Will it fit ?

QuestionI'm using this TV in a cafeteria for displaying a single JPG image with the Daily Menu Specials using USB. I works but the screen goes blank after 5 mins. I went to the screensaver settings but the options are missing - blank page no settings. Why?

QuestionDo I need any special cords for hooking up the TV?

Questionwhy are the commercials on the insignia 55 fire TV blasting out and what is the fix ?

QuestionDoes this TV support A 3D playback?

QuestionHow I can set up Express VPN on this TV? Tried to use the app included on Amazon store but couldn't. Thanks

QuestionHow do I make the picture display full screen rather than letterbox when playing movies on Prime or Netflix? I’ve tried all kinds of settings and nothing seems to work!

QuestionJust purchased 58 fire tv insignia. Is there a media player built in to watch tv shows from my laptop?

QuestionI have a 39inch insignia fire tv edition how do I adjust the tv screen when watching a movie on dvd and regular cable tv

QuestionI bought the 58’ version of this tv and was wondering if anyone knows how to see the entire synopsis in TV guide mode for example when your scrolling through the TV guide you read the synopsis to see what it’s about and the sentence leads into oblivion

QuestionHow do I get the aspect ratio to change? I've tried and tried, but I can't get the picture to cover the whole screen. In a sense, I have a 55" TV that is giving me a 43" picture.