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Hello, thank you for your question. If your Insignia™ 75" Class QF Series Fire TV is unable to complete the update during setup, please verify that the TV is connected to a stable internet connection and try restarting both the TV and your router. If the issue persists, we recommend contacting Insignia Customer Support at 1-877-467-4289 for troubleshooting assistance and additional support options. Sudeep | Insignia
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