We bought this for our 10" Samsung tablet. We really like it but when all 4 corners are attached the power stays on. can you help, PLEASE. Eva null

Question

Cowgirl · Accepted Answer

Sorry, your have this problem. My Samsung 10.5 tablet on/off button clears the upper right hand clasp. I guess I got lucky, because my salesperson loaded the store display tablet in the carrier and showed us how to turn it on, even before we paid for it.

Answered by Cowgirl 7 years ago

Verified Purchase

Sambrownski · Answer

It only works with the galaxy tab 4

CatenaryKid · Answer

I don't understand how you did this...do you have the tablet mounted portrait or landscape? We bought them for the same tablet and the same reason, we have 2 and don't have this trouble. Maybe send a picture of the mounted tablet and I could better assist you with this...

Answered by CatenaryKid 7 years ago

Verified Purchase

Moneybags · Answer

Make sure that the retracting corner is not pressed against the power button. I had the same problem as well

Evvie · Answer

I didn't experience this problem. All of my buttons are below the corner tabs.

“We bought this for our 10" Samsung tablet. We really like it but when all 4 corners are attached the power stays on. can you help, PLEASE. Eva”

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