Questions & Answers

Q: QuestionMy headphones won't connect with my phone anymore, how do i reset this? Everytime i try to connect with my Bluetooth it says cannot connect.

Asked 6 years ago by Concordgirl.

Q: QuestionHey, I have one of these but they won't Bluetooth with my mac. I have it on pairing mode but it won't show up on any of my devices. Is this because they are on different frequencies? (my mac is on 5.0 GHz

Asked 6 years ago by NikeAnderson.

Q: QuestionStatic is all I hear tonight ?? They worked fine yesterday. How do I fix. Hhh

Asked 6 years ago by hmwilde.

Q: Questiontransmitter range any way to boost range

Asked 6 years ago by Battlestar.

Q: QuestionI need replacement ear pads for my insignia NS-WHP314 tv headphones. Where can I find them.

Asked 6 years ago by Samk.

Q: QuestionI have a Xbox a receiver a cable box and a Blu-ray CD player what is the best way to hook my headphones up to

Asked 6 years ago by tspags.

Q: QuestionHow do I hook up the Insignia digital wireless headphones to my Samsung TV? FYI I do have DirecTV so do I hook them up to my cable box or to my TV? Tks.

Asked 6 years ago by kazz.

Q: QuestionAttaching 2headphones using the splitter to a Samsung Sound bar - Samsung TV. Using the digital audio. They work great when watching Direct TV but when we switch to the smart TV Netflix, Hulu, or Prime all we get on the headphones is a clicking sound.

Asked 6 years ago by Lessy.

Q: Questionhow do i pair the head set to the base unit

Asked 6 years ago by tomcav.

Q: QuestionHow do I replace the battery

Asked 6 years ago by Rat.

Q: QuestionI have had this set for about 6 months, and all of a sudden there is no sound. Everything seems to be hooked up properly, and i have a blue light. Is there a solution? Thanks

Asked 6 years ago by Daniel.

• A:Answer I bet it just needs pairing again. Turn it on and press the bottom button on the headset until you get sound to set it to the correct source. Another solution may be that you have the TV or player turned to mute. It just needs the volume on 0 or 1.

  Answered 6 years ago by Arkieblogger

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Q: QuestionMy unit quit pairing i turned bothe base and the headphone off but still noy=t working

Asked 6 years ago by Waleed.

Q: QuestionWhere is on & off switch on Insiginia Bluetooth headphones?

Asked 6 years ago by Diane.

Q: QuestionMy headphones are bringing in another station. I’m trying to watch a show on Amazon prime. I don’t know if that makes a difference or not

Asked 6 years ago by Sue.

Q: QuestionMy headphones were working at first like normal, but now when I turn them on they just blink blue and red and make a low beep noise. They won’t connect to my iPad anymore.

Asked 6 years ago by Anonymous.

Q: QuestionI hav a pair which quit working. Can you replace battries if so how?

Asked 6 years ago by BB.

Q: QuestionSince these headphones are rechargeable, there should be a battery that can be replaced. If so, how does a person replace them. My base was unplugged by a cleaning lady and she never plugged it back in. Now, the battery in the headset won’t recharge.

Asked 6 years ago by Ravetoo.

Q: QuestionI was listening to music and then the next day I would turn my headphones on and it would turn on but it won’t connect and it does a weird sound.

Asked 6 years ago by Geovanni.

Q: Questionhow do I charge the insignia wireless headphones.. a friend gave them to me

Asked 6 years ago by kathy.