A:AnswerTry RCA audio connections, if the problem is still there then its an issue with the headphones speaker and should be taken in for warranty repair or exchange
A:AnswerHi Samuel,
Yes these are compatible. You can use the 3.5mm connection method.
- Janína G. | Insignia Support | https://www.insigniaproducts.com/contact-us
A:AnswerI had the same question after purchasing. I went back to Best Buy and took the instruction book for my TV with me. It has diagram of the back of the TV....for my situation, it turns out I needed an optical cable (extra $$) to connect from the optical port on the headset to the optical port on the back of my TV. Works just as I wanted it to. I can use headset at my volume and anyone else in room can use the TV volume they are comfortable with.
A:AnswerDo you have them plugged into the digital audio output port? I had a heck of a time finding ANY 'output' port on my TV. Once found, the sound was great. Good luck!
A:AnswerI also bought an optical cable when I bought my headset and the sales person told me I should find a place for the other end of the cable on the back of my TV.....(I took my TV instruction manual to Best Buy with me). The sales person showed me from the diagram in the instruction book where the optical cable would go.....AND he was right....
A:AnswerYes, but you can also remove your hearing aids and turn the volume up as loud as you like. Problem is that when you take off the headphones you have to remember to put your aids back in. Good Luck!
A:AnswerHi Barry, thank you for bringing this issue to our attention. We apologize for any inconvenience this may have caused. The ear pads for the Insignia RF Wireless Over-the-Ear Headphones can be replaced. We recommend contacting our customer support team for assistance with finding replacement ear pads. You can reach them at 877-467-4289. Thank you for your feedback and we hope to resolve this issue for you promptly. Gly | Insignia Support | https://www.bestbuy.com/site/insignia-rf-wireless-over-the-ear-headphones-black/6281625.p?skuId=6281625
