A:AnswerHi! To check what could be happening with the connections you have, please contact us on the link below and we will gladly assist you with it. Viri E. Insignia Support. https://www.insigniaproducts.com/contact-us
A:AnswerWhat type of device did you hook up the USB C to?
Not all devices that have USB C may output video through it. USB C is very universal connection, but everything with USB C cannot necessarily support everything that USB C can handle.
I’d start by checking the laptop to ensure it supports Video through the USB C connector.
A:AnswerAnswered my own question - just bought it and connected it to my pixel and projector. Unfortunately, the phone display wasn't transferred over to the projector via HDMI.