“My son got this for Christmas and loves it, just can’t figure out how to get the mic unmuted. Every time we press the button it turns the whole system off.”

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• Hi Eanick24, Thanks for sharing with us your experience using the Smart Speaker, I hope you enjoy the speaker. For turning on or off the microphone, you would have to short press the microphone button for 1 second. Pressing this button a longer time, it will make the speaker turn off. Karina R.- Insignia Support

  Answered by InsigniaCustomerSupport 7 years ago

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• For anyone else experiencing this, there is a button on the back that has the mic! Lol i kept hitting the one on the front... No go. But yes tappi g the button on the back un-mutes the device

  Answered by Missi 7 years ago

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• There is a separate switch for "mic".

  Answered by Panther 7 years ago

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