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Insignia is a best buy brand I've had similar issue's with mine as well and it's come with a one year warranty so you can return it to the store and exchange it for a new with no problem and problems persist get store credit and find and different brand but same type of item and your good to go..!
Sorry, there was a problem. Please try again later.Just get rid of it while you can still return it and get your money back. That is just the beginning of many sorrows to come. Get the actual Google home product.
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